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Introduction

Orthogramic’s Chat feature provides users with a powerful, intuitive interface to interact with the system and gain insights based on the organization's business architecture. This feature is designed to help users query the system in real-time, enabling faster decision-making and access to critical data without needing to navigate through the platform manuallychat functionality is an integral part of Orthogramic Insights, providing context-aware business architecture guidance. The chat dynamically references and interprets data from the business architecture mindmap and detailed metadata, ensuring responses are tailored to the organization’s specific business architecture model.

With Orthogramic Insights, chat enables users to:

  • Ask business architecture-related questions and receive structured responses based on real-time organizational data.

  • Explore relationships between capabilities, stakeholders, policies, and initiatives without leaving the chat.

  • Access insights that evolve as business documentation and architecture models are updated.

A key aspect of Chat is its ability to streamline interactions by guiding users toward refining their queries, as explained in the Chat refinement section. This feature ensures that users not only receive precise answers but also have the opportunity to enhance the quality and relevance of responses by utilizing refinement prompts during the conversation.

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The Chat functionality is designed to be adaptive, learning from user behavior and previous interactions to improve the relevance of future suggestions and data retrievals. By combining real-time query capabilities with interactive refinements, users can effectively navigate the complexities of business architecture while being supported with contextual prompts and examples.

Using chat

Examples of chat use

Here are some examples of the use of Orthogramic chat:

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Managing change initiatives using insights: Users can ask questions about managing change initiatives effectively using insights provided by Orthogramic.

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Identifying key metrics for change implementation progress: Users can inquire about the important metrics to track and measure the progress of change implementation.

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Identifying risks in risk management policies: Users can seek information on the risks identified within their Organization's risk management policies.

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Contextual responses

Unlike other chatbots, Orthogramic Insights provides a contextual chat experience, meaning:

  • Chat understands the selected business architecture element from the mindmap and retrieves relevant details.

  • Users can drill down into specific aspects of the business architecture by asking follow-up questions.

  • Responses are based on real-time business architecture data, including capabilities, value streams, policies, and strategic objectives.

For example, if a user selects a capability in the mindmap and asks:

  • "What are the dependencies of this capability?" → The chat will return linked capabilities, initiatives, and supporting technologies.

  • "Which stakeholders influence this initiative?" → The chat will extract stakeholder relationships from the business architecture model.

  • "What risks are associated with this policy?" → The chat will provide documented risks and compliance considerations.

Integrated insights

Because chat is embedded within Orthogramic Insights, users benefit from:

  • Seamless interaction with business architecture data while exploring the mindmap and capability details.

  • Context-preserving conversations that adapt to the selected element in the mindmap.

  • Consistent, structured responses aligned with business architecture frameworks.

This enhancement ensures that chat serves as a real-time knowledge assistant, guiding users through organizational strategy, architecture, and compliance without requiring manual cross-referencing.

User type assistance

Info

This feature is available as part of the Orthogramic Essentials plan and above.

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