What is a Stakeholder?
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Data analytics enhance understanding of stakeholder behavior and influence, enabling organizations to proactively address needs and adapt strategies. Stakeholders are integrated into operational processes, providing a granular view of their impact and expectations, which supports strategic alignment and operational execution.
Stakeholder attributes
Attribute | Description | Example |
| The name or title of the Stakeholder | Class I Railroad Operations |
| The Stakeholders position in relation to the Organization | Primary Regulated Entity |
| A detailed explanation of the Stakeholder group | Major freight railroads operating on mainline tracks |
| Defined responsibilities and interests of the Stakeholder | Maintain regulatory compliance, report safety data, implement safety programs |
| The Organization unit(s) to which the Stakeholder is most closely linked | Track and Rail Infrastructure Division |
Engagement Strategies | Plans to communicate and interact with this Stakeholder | Monthly safety reviews, quarterly compliance audits |
Interest Levels | Degree of influence and interest each Stakeholder has in Organization activities | High influence - 80% of regulated track miles |
| Resources or information Stakeholders provide to the Organization | Monthly accident reports, track inspection data, employee injury statistics |
| Benefits or outcomes Stakeholders receive from the Organization | Safety certificates, operation permits, technical guidance |
| Other Stakeholders processes or systems that the Stakeholder depends on | Equipment manufacturers, maintenance contractors |
Related Stakeholders | Stakeholders that are related or linked to this Stakeholder | Short line railroads, rail unions, equipment suppliers |
Performance Indicators | Metrics used to measure the effectiveness of Stakeholder engagement | 95% on-time reporting compliance, 2.1 reportable incidents per million train-miles |
| Potential risks associated with Stakeholder engagement | Incomplete data reporting, delayed safety implementations |
Improvement Opportunities | Areas where Stakeholder engagement can be enhanced or improved | Real-time data sharing, automated compliance reporting |
Strategic Alignment | How the Stakeholder aligns with the Organizations strategic goals and objectives | Critical to achieving system-wide safety goals |
Stakeholder requirements Element
Sub-Element | Description | Example |
| The name or title of the Stakeholder requirement | Track Inspection Compliance |
| A detailed explanation of the Stakeholder requirement | Maintain FRA class-specific track inspection frequencies and documentation |
| The intended purpose or benefit of the Stakeholder requirement | Ensure track safety through regular inspections |
| The individual or team responsible for fulfilling the requirement | Chief Track Inspector |
| The Organization unit(s) impacted by the requirement | Track Safety Division |
Acceptance Criteria | The criteria for accepting the Stakeholder requirement | 100% inspection completion, <1% defect rate |
| The dependencies related to the Stakeholder requirement | Track geometry car availability, inspector certification |
Regulatory Compliance | The regulatory requirements associated with the Stakeholder requirement | 49 CFR Part 213 - Track Safety Standards |
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