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Channel elements addressed by the response
Channel configuration changes
Partner strategy adjustments
Omnichannel integration approaches
Distribution network optimizations
Strategic Response Model JSON Schema
The Strategic Response Model schema includes both core properties and domain-specific extensions. Here are the core properties:
Core properties
Property | Description | Example |
---|---|---|
| A unique identifier for the strategic response. | SRM-2025-001 |
| A concise title summarizing the strategic response. | Enhance Data Security Measures |
| The classification of the response (e.g., Initiative, Policy Change, Capability Development). | Policy Change |
| A detailed explanation of the strategic response, its objectives, and scope. | Implement new data encryption protocols to comply with updated regulations. |
| An array of triggerIDs that initiated this strategic response. | ["TRG-EXT-2025-01", "TRG-INT-2025-03"] |
| An array of intentIDs that initiated this strategic response. | ["INT-2025-001", "INT-2025-002"] |
| An array of rationaleIDs providing justification for this response. | ["RAT-COMP-2025-02"] |
| Metrics or KPIs that will be used to measure the success of the strategic response. | ["KPI-SEC-2025-01", "KPI-SEC-2025-02"] |
| A list of business architecture domains impacted by this response (e.g., Capabilities, Services). | ["Capabilities", "Services"] |
| A reference or description of the plan outlining how the response will be executed. | Refer to Implementation Plan Document ID: IMP-2025-007 |
| A description of the anticipated results or benefits from implementing the response. | Improved compliance with data protection laws and reduced risk of data breaches. |
| Organisation units accountable for executing the strategic response. | ["Information Security Department"] |
| The planned start date for implementing the strategic response. | 2025-05-01 |
| The planned completion date for the strategic response. | 2025-12-31 |
| The current status of the strategic response (e.g., Planned, In Progress, Completed, Deferred, Cancelled). | Planned |
| The date when the strategic response record was last updated. | 2025-04-19 |
| An array of strategic priorities that this initiative supports. | ["Digital Transformation", "Customer Experience"] |
| A numeric rating (1-5) indicating how strongly this response aligns with the overall organizational strategy. Higher values represent stronger alignment. | 4 |
| A list of related initiatives that complement or support this response. | ["SRM-2025-002", "SRM-2025-007"] |
| The business mechanisms being utilized to effect change. | ["Differentiation", "Innovation"] |
| Categorization of the strategic timeframe this response addresses. | "Horizon 2" |
Strategic Intent Schema
Property | Description | Example |
---|---|---|
| Unique identifier for the strategic intent | INT-2025-001 |
| Concise name describing the strategic intent | Cloud Infrastructure Modernization |
| Detailed explanation of the intent's purpose and scope | Proactive transformation of legacy systems to cloud-native architecture |
| Direct link to the relevant strategic objective | SO-2025-03 |
| Classification of opportunity type | Efficiency |
| Expected time horizon for realization | 18 months |
| Assessment of organizational readiness | Emerging |
| Estimated business value or impact | High |
| Assessment of associated risks and unknowns | Medium |
| Strategic responses initiated by this intent | ["SRM-2025-004", "SRM-2025-005"] |
| Key organizational units or roles championing the intent | ["CTO Office", "Cloud Center of Excellence"] |
| Capabilities expected to be affected | ["Application Hosting", "Data Management"] |
| An array of rationaleIDs providing justification for this intent | ["RAT-STRAT-2025-03"] |
| Metrics or KPIs that will be used to measure the success of the strategic intent | ["KPI-CLOUD-2025-01", "KPI-COST-2025-03"] |
| The current status of the strategic intent | Active |
| The date when the strategic intent record was last updated | 2025-04-20 |
Domain-Specific Response Schema Extensions
Customer-Related Strategic Response Schema Extensions
Property | Description | Example |
---|---|---|
| Customer segments this response targets | ["CUST-SEG-001", "CUST-SEG-002"] |
| Specific customer outcomes resulting from this response | [{"outcomeDescription": "Improved mobile app experience", "targetValue": "90% satisfaction rating"}] |
| Specific changes to customer experience | [{"journeyStageID": "JOURNEY-STAGE-002", "changeDescription": "Simplified checkout process", "expectedImpact": "30% reduction in cart abandonment"}] |
| How customer feedback will be collected | "Post-implementation satisfaction surveys and app usage analytics" |
Market-Related Strategic Response Schema Extensions
Property | Description | Example |
---|---|---|
| Markets this response addresses | ["MKT-ENTSW-001"] |
| Competitors this response addresses | ["CP-SFCRM-001"] |
| Competitive advantage created or enhanced | {"advantageType": "differentiation", "description": "Unique AI capabilities", "sustainability": "medium-term"} |
| Specific changes to market position | [{"marketID": "MKT-ENTSW-001", "changeDescription": "Expanded solution footprint"}] |
| How competitive reactions will be monitored | {"monitoringApproach": "Quarterly competitive analysis", "keyIndicators": ["Feature adoption", "Pricing changes"]} |
Finance-Related Strategic Response Schema Extensions
Property | Description | Example |
---|---|---|
| Financial elements this response addresses | ["FIN-INV-001", "FIN-BUD-002"] |
| Specific financial outcomes resulting from this response | [{"outcomeDescription": "Reduced operational costs", "targetValue": "15% reduction", "realizationTimeline": "12 months"}] |
| Resources required for this response | {"budgetRequired": 750000, "fundingSources": [{"sourceName": "IT Capital Budget", "amount": 500000, "status": "secured"}]} |
| Assessment of financial risks | [{"riskDescription": "Implementation cost overrun", "potentialImpact": 150000, "likelihood": "Moderate", "mitigationStrategy": "Phased implementation with stage gates"}] |
| How financial performance will be reviewed | "Monthly cost-benefit analysis with quarterly executive review" |
Risk Management-Related Strategic Response Schema Extensions
Property | Description | Example |
---|---|---|
| Risk elements this response addresses | ["RISK-CYBER-001", "RISK-COMP-002"] |
| Risk controls implemented by this response | [{"controlName": "Multi-factor Authentication", "controlDescription": "Requiring two authentication factors", "controlType": "preventive", "implementationStatus": "implemented"}] |
| Ongoing risk monitoring approaches | [{"monitoringMethod": "Security dashboard", "keyIndicators": ["Authentication failures", "Unusual access patterns"], "frequency": "continuous"}] |
| Assessment of risk remaining after response | "Low residual risk with quarterly reassessment" |
Supply Chain-Related Strategic Response Schema Extensions
Property | Description | Example |
---|---|---|
| Supply chain elements this response addresses | ["SC-MFG-001", "SC-MFG-002"] |
| Specific supply chain outcomes resulting from this response | [{"outcomeDescription": "Reduced lead times", "targetValue": "30% reduction", "measurementApproach": "Order-to-delivery tracking"}] |
| Specific changes to supply chain configuration | [{"changeType": "network", "changeDescription": "Addition of regional distribution centers", "implementationApproach": "Phased deployment by region"}] |
| Risks related to the supply chain response | [{"riskDescription": "Supplier readiness delays", "likelihood": "moderate", "impact": "significant", "mitigationStrategy": "Early supplier engagement and readiness assessment"}] |
| Approach to engaging key stakeholders | {"keyStakeholders": [{"stakeholderName": "Key Suppliers", "stakeholderType": "supplier", "engagementApproach": "Quarterly executive briefings"}]} |
Innovation-Related Strategic Response Schema Extensions
Property | Description | Example |
---|---|---|
| Innovations this response addresses | ["INN-DIGITAL-001", "INN-AI-003"] |
| Specific innovation outcomes resulting from this response | [{"outcomeDescription": "Accelerated product development cycle", "targetValue": "30% reduction in time-to-market", "measurementApproach": "Product development milestone tracking"}] |
| Changes to innovation capabilities | [{"capabilityArea": "Experimentation", "changeDescription": "Implementation of rapid testing framework", "expectedImpact": "50% more experiments per quarter"}] |
| How concepts will be tested | {"methodologyName": "Lean Startup", "keyMechanisms": ["Minimum viable products", "A/B testing"], "feedbackLoops": "Weekly insight sharing"} |
| How innovation portfolio is affected | {"balanceShift": "Increased exploration investments", "resourceReallocation": "15% shift from core to emerging innovations"} |
Sustainability-Related Strategic Response Schema Extensions
Property | Description | Example |
---|---|---|
| Sustainability elements this response addresses | ["SUST-ENV-001", "SUST-SOC-002"] |
| Specific environmental outcomes from this response | [{"outcomeDescription": "Reduced carbon emissions", "targetValue": "25% reduction", "baselineValue": "Current emissions", "measurementApproach": "GHG Protocol"}] |
| Specific social outcomes from this response | [{"outcomeDescription": "Improved community engagement", "targetValue": "8 out of 10 community satisfaction score", "measurementApproach": "Annual community survey"}] |
| Stakeholder expectations being addressed | [{"stakeholderGroup": "Investors", "expectationDescription": "Enhanced ESG reporting transparency", "responseApproach": "Quarterly ESG metrics publication"}] |
| Sustainability compliance requirements addressed | [{"regulationName": "EU Corporate Sustainability Reporting Directive", "complianceApproach": "Enhanced data collection and verification processes"}] |
| Climate scenarios factored into response | {"scenarioTypes": ["1.5°C pathway", "2°C pathway"], "timeHorizons": ["2030", "2040", "2050"], "adaptationMeasures": ["Climate-resilient facilities"]} |
People-Related Strategic Response Schema Extensions
Property | Description | Example |
---|---|---|
| People elements this response addresses | ["PEOPLE-WORKFORCE-001", "PEOPLE-CULTURE-002"] |
| Specific workforce changes implemented | [{"changeArea": "Skills profile", "changeDescription": "Digital capability enhancement", "implementationApproach": "Training and strategic hiring", "expectedImpact": "80% of workforce with advanced digital skills"}] |
| Cultural development initiatives | {"focusAreas": ["Innovation mindset", "Collaborative work"], "developmentApproaches": ["Leadership modeling", "Recognition programs"], "measurementMechanisms": "Quarterly culture surveys"} |
| Approach to talent development | {"developmentMethodology": "70-20-10 learning model", "keyPrograms": ["Technical mentorship", "Leadership academy"], "evaluationApproach": "Skills assessment and career progression tracking"} |
| Strategy for managing knowledge | {"knowledgeAreas": ["Technical expertise", "Customer insights"], "captureApproaches": ["Communities of practice", "Documentation systems"], "transferMechanisms": "Cross-training programs"} |
| Updates to competency frameworks | [{"frameworkID": "COMP-ENG-001", "updateDescription": "Addition of AI/ML competencies", "implementationTimeframe": "Q3-Q4 2025"}] |
Technology-Related Strategic Response Schema Extensions
Property | Description | Example |
---|---|---|
| Technology elements this response addresses | ["TECH-API-001", "TECH-CLOUD-002"] |
| Specific architecture changes implemented | [{"architectureLayer": "Integration", "changeDescription": "API-first approach implementation", "implementationApproach": "Incremental migration of legacy interfaces", "expectedImpact": "75% reduction in point-to-point integrations"}] |
| Impact on technical debt | {"debtReductionAreas": ["Legacy systems", "Manual processes"], "measurementApproach": "Technical debt ratio calculation", "projectedImprovement": "30% reduction in maintenance costs"} |
| Security improvements implemented | [{"securityDomain": "Access management", "enhancementDescription": "Zero-trust architecture implementation", "implementationApproach": "Phased rollout by business unit"}] |
| Integration approaches implemented | {"integrationPattern": "Event-driven architecture", "keyComponents": ["Event broker", "Microservices"], "governanceModel": "Federated integration team"} |
| Changes to technology standards | [{"standardID": "TECH-STD-003", "changeDescription": "Updated cloud deployment guidelines", "implementationTimeline": "Immediate for new projects, 12 months for existing systems"}] |
Channel-Related Strategic Response Schema Extensions
Property | Description | Example |
---|---|---|
| Channels this response addresses | ["CHAN-RETAIL-001", "CHAN-DIGITAL-002"] |
| Specific channel outcomes | [{"outcomeDescription": "Improved channel consistency", "targetValue": "90% experience consistency across touchpoints", "measurementApproach": "Customer journey mapping and satisfaction tracking"}] |
| Specific changes to channel configuration | [{"changeType": "integration", "changeDescription": "Unified inventory visibility across channels", "implementationApproach": "Real-time inventory synchronization system", "expectedImpact": "30% reduction in stockouts"}] |
| Approach to engaging channel partners | {"partnerTypes": ["Distributors", "Retailers"], "engagementApproach": "Digital enablement program", "supportMechanisms": ["Partner portal", "Training academy"], "incentiveStructure": "Performance-based rewards"} |
| Omnichannel integration approach | {"integrationFocus": "Seamless customer experience", "keyIntegrationPoints": ["Cart preservation", "Customer recognition", "Fulfillment options"], "dataUnification": "Unified customer profiles and journey tracking"} |
| Distribution network optimization | {"networkChanges": ["Hub consolidation", "Last-mile partnerships"], "optimizationObjectives": ["Cost reduction", "Delivery speed"], "modelingApproach": "AI-powered network simulation"} |
Enumeration Values
Opportunity Type (Strategic Intent)
Innovation
- Creating new products, services, or business modelsGrowth
- Expanding market share, customer base, or revenue streamsEfficiency
- Optimizing processes, reducing costs, or improving productivityResilience
- Strengthening organizational adaptability or risk managementCompliance
- Addressing regulatory requirements or industry standardsDifferentiation
- Creating competitive advantage through unique capabilitiesSustainability
- Enhancing environmental or social responsibility initiativesTransformation
- Fundamentally changing organizational structure or operations
Maturity Level (Strategic Intent)
Conceptual
- Early-stage idea requiring significant developmentEmerging
- Partially developed concept with initial validationEstablished
- Well-defined approach with proven implementation methodsScaling
- Successfully implemented and ready for broader adoptionOptimizing
- Mature implementation focused on continuous improvement
Potential Value (Strategic Intent)
Low
- Incremental impact with limited organizational benefitsMedium
- Moderate impact with significant benefits to specific domainsHigh
- Substantial impact with organization-wide benefitsTransformative
- Fundamental reshaping of organizational capabilities or market position
Uncertainty Level (Strategic Intent)
Low
- Well-understood implementation with predictable outcomesMedium
- Some unknowns but manageable with existing approachesHigh
- Significant unknowns requiring new methods or capabilitiesExperimental
- Highly speculative with unpredictable outcomes and potential pivots
Strategic Response Status
Planned
- Response defined but not yet initiatedIn_Progress
- Currently being implementedCompleted
- Successfully implemented and operationalDeferred
- Temporarily postponed but still intendedCancelled
- Permanently stopped before completion
Strategic Intent Status
Proposed
- Initial concept under evaluationActive
- Approved and currently being pursuedCompleted
- Successfully realized with objectives metAbandoned
- Discontinued due to changed priorities or conditionsTransformed
- Evolved into a different strategic intentSuperseded
- Replaced by a newer strategic intent
Strategic Levers
Scale
- Utilizing size, volume, or reach to create valueScope
- Leveraging breadth of offerings or marketsDifferentiation
- Creating unique value propositionsInnovation
- Developing novel solutions or approachesEfficiency
- Optimizing resource utilizationResilience
- Strengthening adaptive capacityOther
- Strategic levers not covered by standard categories
Strategic Horizon
Horizon_1
- Maintaining and defending core business (0-18 months)Horizon_2
- Building emerging business opportunities (18-36 months)Horizon_3
- Creating viable options for future business (36+ months)
Domain-Specific Response Types
Customer-Related Response Types
Customer_Experience_Initiative
- Enhancing customer interactions and touchpointsCustomer_Retention_Program
- Focused on keeping existing customersCustomer_Acquisition_Campaign
- Targeting new customer segmentsCustomer_Journey_Redesign
- Reimagining customer pathways and experiencesCustomer_Segment_Strategy
- Approaches for specific customer groupsCustomer_Insight_Application
- Leveraging customer data and feedbackCustomer_Technology_Implementation
- New systems for customer engagement
Market-Related Response Types
Market_Entry
- Moving into new market segments or geographiesMarket_Exit
- Withdrawing from market segmentsCompetitive_Response
- Reacting to competitor actionsProduct_Innovation
- Creating new or enhanced offeringsRepositioning
- Changing market position or perceptionMarket_Expansion
- Growing presence in existing marketsDefensive_Action
- Protecting market sharePartnership_Strategy
- Collaborative market approachesPricing_Strategy
- Changes to pricing modelsChannel_Strategy
- Adjustments to distribution or sales channels
Finance-Related Response Types
Cost_Optimization
- Reducing or realigning expensesInvestment_Strategy
- Approach to capital allocationCapital_Structure_Change
- Adjusting financing approachFinancial_Risk_Management
- Addressing financial vulnerabilitiesBudget_Reallocation
- Shifting resources between prioritiesFunding_Strategy
- Approach to source and allocate fundingRevenue_Enhancement
- Increasing or optimizing revenue streamsWorking_Capital_Management
- Improving cash flow and liquidityFinancial_Restructuring
- Reorganizing financial obligations
Risk Management-Related Response Types
Risk_Prevention
- Preventing occurrence of risk eventsRisk_Mitigation
- Reducing impact of potential risksRisk_Transfer
- Shifting risk to other partiesRisk_Acceptance
- Acknowledging and planning for accepted risksControl_Enhancement
- Improving risk control mechanismsIncident_Response
- Preparing for risk event managementBusiness_Continuity
- Ensuring operations during disruptionsCompliance_Program
- Meeting regulatory requirementsRisk_Governance
- Improving risk management oversight
Supply Chain-Related Response Types
Network_Redesign
- Restructuring supply chain configurationSupplier_Change
- Modifying supplier relationshipsInventory_Strategy
- Changing inventory management approachLogistics_Optimization
- Improving transportation and distributionTechnology_Implementation
- Adopting new supply chain technologiesProcess_Improvement
- Enhancing supply chain workflowsRisk_Mitigation
- Addressing supply chain vulnerabilitiesCost_Reduction
- Decreasing supply chain expensesService_Enhancement
- Improving fulfillment capabilitiesSustainability_Initiative
- Improving environmental performance
Innovation-Related Response Types
Innovation_Program
- Structured initiative to drive innovationInnovation_Culture_Change
- Adjusting organizational culture for innovationInnovation_Capability_Building
- Developing innovation capabilitiesPortfolio_Adjustment
- Changing innovation portfolio compositionExperimentation_Framework
- Creating or adjusting testing approachesIdea_Management_Enhancement
- Improving idea capture and development
Sustainability-Related Response Types
Environmental_Initiative
- Focused on environmental impact improvementSocial_Program
- Addressing social responsibility dimensionsGovernance_Enhancement
- Strengthening sustainability governanceClimate_Adaptation
- Preparing for climate change impactsSustainability_Reporting_Improvement
- Enhancing disclosure and reporting
People-Related Response Types
Talent_Initiative
- Focused on developing or acquiring talentCulture_Change_Program
- Transforming organizational cultureLeadership_Development
- Enhancing leadership capabilitiesKnowledge_Retention_Program
- Preserving critical organizational knowledgeWorkforce_Restructuring
- Reorganizing workforce composition
Technology-Related Response Types
Technology_Modernization
- Updating technology systemsSecurity_Remediation
- Addressing security vulnerabilitiesTechnology_Standardization
- Establishing consistent technology standardsPlatform_Consolidation
- Reducing technology platform complexityDigital_Transformation
- Comprehensive technology-enabled business change
Channel-Related Response Types
Channel_Expansion
- Adding new distribution channelsChannel_Consolidation
- Reducing or optimizing channel footprintPartner_Strategy_Change
- Modifying approach to channel partnersDistribution_Network_Redesign
- Restructuring physical distributionOmnichannel_Integration
- Connecting multiple channels togetherChannel_Mix_Optimization
- Adjusting balance between channels