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User types
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Introduction
Orthogramic supports a range of user types, each with specific roles and drivers that influence how they interact with the platform. Defining user types ensures that individuals across your organisation can effectively contribute to and leverage business architecture insights tailored to their needs.
This section provides an overview of the standard user types available in Orthogramic and their primary responsibilities. By understanding the distinctions between these user types, organisations can:
Assign the right level of access and functionality to different users.
Align business architecture tasks with the expertise of each role.
Enable a self-service approach, ensuring that business users, not just architects, can contribute meaningfully.
If your organisation does not currently require all listed user types, you can deselect them during setup and add them later through Settings > User Types.
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Policymakers
Strategic Planners
Business Architect
Chief Operating Officer (COO)
Strategic Planner
Chief Information Officer (CIO)
Executives and Senior Managers
Enterprise Architect
Product ManagersChief Information Officer (CIO)
UX/UI Designers
Data Analysts
Compliance Officers
Change managers
Talent acquisition team
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Project Planners
Main drivers for User Types
These are the standard User types and the description of their main drivers:
Policymakers
Regulatory compliance and policy alignment: Ensures that organisational strategies, processes, and initiatives adhere to government regulations, industry standards, and internal policies. Orthogramic helps track and evaluate policy effectiveness, ensuring that all business activities align with legal and regulatory requirements.
Strategic policy development: Develops, assesses, and refines strategic policies that guide business operations, ensuring alignment with organisational goals and efficient compliance frameworks.
Monitoring policy impact: Tracks policy effectiveness in real-time, identifying areas where compliance efforts need strengthening and providing data-driven insights for policy refinement.
Business Architect
Business Architecture: Business architects rely on Orthogramic to define and visualize the organization’s Risk identification and mitigation: Identifies and addresses risks before they become compliance or operational issues, using scenario planning and historical policy data to anticipate regulatory challenges.
Stakeholder communication and engagement: Facilitates collaboration and communication between executives, regulators, and employees to ensure policy understanding and compliance.
Strategic planner
Strategic alignment: Ensures that organisational initiatives align with long-term goals by mapping strategic objectives to capabilities, value streams, and business architecture domains.
Evaluating initiatives: Assesses ongoing and proposed initiatives using Orthogramic’s analytics to determine their contribution to business strategy and overall value.
Adapting to market trends: Tracks external market shifts to keep business strategies agile and adaptable.
Scenario planning: Simulates different business scenarios to evaluate potential market or operational changes.
Monitoring KPIs: Tracks key performance indicators (KPIs) linked to strategic initiatives to measure success and adjust strategies accordingly.
Business architect
Business architecture: Defines and visualises the organisation’s business architecture, ensuring all business components are aligned align with the organization’s strategic goals.
Capability Development: Orthogramic helps architects identify development: Identifies gaps in the organization’s business capabilities and propose proposes solutions that to enhance business performance and scalability.
Standardizing Processes: Business architects use Orthogramic to standardize processes across departments, ensuring that workflows and procedures are optimized for Standardising processes: Establishes standardised workflows across departments to improve efficiency and consistency.
Collaboration with IT: Orthogramic enables business architects to collaborate Works closely with IT departments, ensuring to ensure that business and technology architectures are remain aligned.
Architecture Governance: Business architects utilize Orthogramic to enforce governance: Enforces governance and compliance within the organization’s organisation’s architecture framework, ensuring that traceability and documentation of all changes are documented and traceable.
Chief
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operating officer (COO)
Key Responsibilities:
Oversee theOperational oversight: Ensures execution of
the organization’sbusiness strategies
.Ensure operational excellence and alignment of business units.
Monitor and optimize Orthogramic provides COOs with a Business efficiency: Uses Orthogramic’s cross-functional view of business capabilities and performance data. They can easily track strategic initiatives, identify gaps in operational efficiency, and ensure that the organization is moving in alignment with overarching business goals. Orthogramic’s dashboards allow them to monitor key operational KPIs and make data-driven decisions for continuous improvement.
Primary Benefits:
Improved operational efficiency through a clear view of value streams.
Alignment of operational activities with strategic business goals.
Better resource allocation by tracking initiatives in real time.
while optimising workflows, resource allocation, and
strategic initiativesperformance tracking.How Orthogramic Helps:
Strategic Planner
Strategic Alignment: Strategists are focused on ensuring that the organization’s initiatives align with long-term goals. Orthogramic allows them to map strategic objectives to capabilities, value streams, and other business architecture domains.
Evaluating Initiatives: Using Orthogramic, strategists can assess whether ongoing and proposed initiatives are delivering value and contributing to the broader strategy. The platform’s analytics provide insights into the effectiveness of each project.
Adapting to Market Trends: Strategists leverage the platform to identify market changes and ensure that organizational strategy remains agile and adaptable to external influences.
Scenario Planning: Orthogramic enables strategists to simulate different business scenarios, helping them to plan for potential market shifts and assess the strategic impact of various decisions.
Monitoring KPIs: By tracking key performance indicators (KPIs) linked to strategic initiatives, strategists can measure success and make informed adjustments to their approachprocesses and identify inefficiencies.
Strategic alignment: Aligns day-to-day operations with long-term business goals, ensuring consistency across business units.
Resource optimisation: Tracks initiatives in real time to ensure effective resource allocation.
Performance monitoring: Utilises dashboards to track operational KPIs and support continuous improvement.
Chief information officer (CIO)
IT strategy and digital transformation: Ensures that IT initiatives align with business objectives and drive innovation.
Data-driven decision making: Utilises Orthogramic for real-time insights into IT projects and infrastructure performance.
IT governance and compliance: Tracks compliance with security, regulatory, and governance policies.
Technology roadmap: Develops a strategic IT roadmap to ensure technology investments align with business needs.
Cross-department collaboration: Bridges the gap between IT and business functions to ensure a seamless digital strategy.
Executives and senior managers
High-Level Strategy: Executives use Orthogramic to ensure level strategy: Ensures that the organization’s organisation’s business architecture supports its overall strategy, providing a holistic view of how different parts of the business are performingoverarching strategic goals.
Data-Driven Decision Making: With Orthogramic’s insights, executives can make informed, data-driven decisions about where to invest resources and how to steer the company towards long-term success.
Performance Management: Orthogramic helps executives track organizational performance across departments, identifying high-performing areas as well as those in need of improvement.
Change Management: Executives use Orthogramic to manage and lead organizational change, ensuring that all transformations are aligned with strategic goals.
Collaboration and Communication: Orthogramic enables executives to facilitate communication between different departments, ensuring that everyone is aligned on strategic objectives and working towards the same goals.
Enterprise Architect
Key Responsibilities:
Design and oversee the IT architecture that supports the organization.
Align technology infrastructure with business goals.
Identify gaps in current systems and recommend enhancements
How Orthogramic Helps: Orthogramic allows Enterprise Architects to map the organization’s business capabilities and value streams. They can visualize the entire architecture, pinpoint areas where technology gaps affect business operations, and propose solutions to close those gaps. The tool supports scenario planning, helping them assess the impact of new technologies on the existing architecture and business strategies.
Primary Benefits:
Better alignment between IT architecture and business strategy.
Visualization of capabilities and value streams to identify technology gaps.
Enhanced ability to plan for future technological implementations.
Product Managers
Key Responsibilities:
Oversee product lifecycle from ideation to launch.
Align product development with business strategy.
Manage cross-functional teams to deliver successful products.
How Orthogramic Helps: For Product Managers, Orthogramic offers insights into how product development aligns with overall business capabilities and value streams. It helps in prioritizing product features that contribute to strategic goals and provides a clear view of the resources required to deliver on product roadmaps. Product Managers can also use Orthogramic to track performance metrics and stakeholder requirements to ensure successful product launches.
Primary Benefits:
Clear alignment between product features and business strategy.
Better resource management for product development.
Improved product delivery through performance tracking and stakeholder insights.
Chief Information Officer (CIO)
Key Responsibilities:
Lead the organization’s IT strategy and digital transformation.
Ensure the IT infrastructure supports business goals.
Manage technology investments and innovation.
How Orthogramic Helps: CIOs use Orthogramic to ensure that IT initiatives and investments are aligned with business capabilities and strategy. The platform allows them to track technology-driven projects, ensuring they are executed efficiently and in line with the organization’s goals. With Orthogramic, CIOs gain real-time insights into the performance of their IT teams and can prioritize investments based on strategic needs.
Primary Benefits:
Better alignment between IT strategy and business objectives.
Enhanced tracking of IT initiatives and performance metrics.
Informed decision-making regarding technology investments.
UX/UI Designers
Key Responsibilities:
Design user interfaces that meet user needs and business objectives.
Ensure consistency and usability across all digital products.
Collaborate with product teams to refine user experience.
How Orthogramic Helps: For UX/UI Designers, Orthogramic provides a view into how user interface elements tie into larger business capabilities and value streams. It helps them understand the strategic importance of design choices and their impact on product success. By aligning UX/UI work with the organization's goals, designers can ensure their contributions enhance the overall user experience and drive business value.
Primary Benefits:
Clear understanding of how UX/UI work impacts business outcomes.
Alignment of design work with strategic business objectives.
Improved collaboration with product teams for better design execution.
Data Analysts
Key Responsibilities:
Analyze data to provide actionable insights for decision-making.
Ensure data integrity and accuracy across all business units.
Support strategic initiatives through data-driven analysis.
How Orthogramic Helps: Orthogramic enables Data Analysts to access comprehensive performance data across business domains. They can easily identify trends, measure the success of initiatives, and provide insights that support strategic decision-making. The platform’s analytics tools help Data Analysts ensure that the organization’s data is being used effectively to drive business performance and strategic alignment.
Primary Benefits:
Access to comprehensive data across business domains.
Enhanced ability to provide data-driven insights for strategic decisions.
Compliance Officers
Regulatory Compliance: Compliance officers use Orthogramic to ensure that all business activities align with relevant regulations, standards, and organizational policies.
Monitoring Compliance Metrics: The platform enables compliance officers to track compliance metrics and KPIs, ensuring that the organization remains in good standing with regulatory bodies.
Auditing and Reporting: Compliance officers can generate detailed audit reports using Orthogramic, providing transparency and traceability for regulatory bodies or internal audits.
Risk Mitigation: By identifying areas of non-compliance or emerging risks, compliance officers can proactively address issues before they escalate.
Collaboration with Legal and Governance Teams: Compliance officers can collaborate with other departments to ensure that legal and governance standards are upheld across the organization.
Change Managers
Managing Organizational Change: Change managers rely on Orthogramic to plan and execute change management strategies, ensuring smooth transitions during organizational transformations.
Stakeholder Alignment: By using Orthogramic, change managers can align all stakeholders on change initiatives, making sure that everyone is informed and aligned with new processes and goals.
Tracking Change Impact: Orthogramic allows change managers to measure the impact of change initiatives, using data-driven insights to ensure the effectiveness of changes implemented.
Risk Mitigation: Change managers can identify potential risks associated with changes early and take preemptive action using the analytics and insights provided by Orthogramic.
Talent acquisition
Optimizing Talent Alignment: Talent Acquisition teams are driven by the need to ensure that the right resources are in place for ongoing and upcoming projects. Using Orthogramic’s business architecture insights, they can accurately match resource requirements to strategic objectives.
Streamlining Recruitment Processes: Efficiency is key in recruitment. Orthogramic helps Talent Acquisition staff to automate workflows, track recruitment progress, and ensure that key positions are filled in time to meet business deadlines.
Improving Workforce Planning: By leveraging Orthogramic’s alignment with strategic initiatives, Talent Acquisition teams can forecast talent needs, predict skill gaps, and ensure they have the right people for the right User types at the right time.
Enhancing Collaboration with Business Units: Talent Acquisition staff benefit from the ability to collaborate closely with business unit leaders, ensuring that recruitment efforts are aligned with broader business goals and capability requirements.
Tracking Metrics and KPIs: Orthogramic allows Talent Acquisition teams to measure performance against defined KPIs, such as time-to-fill, quality-of-hire, and employee retention, ensuring they are meeting the needs of the organization efficiently.
Project planners
Project Alignment: Project managers use Orthogramic to ensure that all projects align with the organization’s strategic goals, reducing the risk of misaligned initiatives that waste resources.
Resource Allocation: Orthogramic helps project managers optimize resource allocation by providing insights into which projects are most critical and where additional resources are needed.
Timeline and Milestone Tracking: With Orthogramic, project managers can track project timelines and milestones, ensuring that deadlines are met and that any delays are quickly addressed.
Risk Management: Project managers can identify and manage risks within projects by leveraging the platform’s ability to highlight potential bottlenecks or resource constraints.
Performance Reporting: Project managers rely on Orthogramic to generate reports on project performance, helping them keep stakeholders informed and enabling data-driven driven decision making: Leverages Orthogramic’s insights to allocate resources and guide long-term growth.
Performance management: Monitors organisational performance across departments to identify high-performing areas and those needing improvement.
Change management: Leads organisational change initiatives while ensuring alignment with strategic objectives.
Collaboration and communication: Facilitates interdepartmental communication to ensure alignment on business goals.
Enterprise architect
IT and business alignment: Maps business capabilities and value streams to ensure technology supports organisational goals.
Technology strategy: Designs and oversees the IT architecture, identifying gaps and proposing enhancements.
System optimisation: Pinpoints inefficiencies in technology infrastructure and recommends improvements.
Scenario planning: Assesses the impact of new technologies on business strategy and operations.
Future planning: Develops technology roadmaps to ensure long-term alignment with business objectives.
Product managers
Product lifecycle management: Oversees product development from ideation to launch, ensuring alignment with business goals.
Strategic prioritisation: Uses Orthogramic insights to prioritise product features that contribute to organisational strategy.
Resource allocation: Manages resource distribution across product teams to ensure efficiency.
Stakeholder engagement: Tracks performance metrics and integrates stakeholder feedback for successful product launches.
Roadmap execution: Aligns product development with broader organisational initiatives.
UX/UI designers
User-centred design: Creates interfaces that balance user needs and business objectives.
Consistency and usability: Ensures uniformity across digital platforms to enhance the user experience.
Strategic alignment: Uses Orthogramic to understand how design decisions impact business capabilities and product success.
Cross-functional collaboration: Works closely with product teams to refine digital interactions.
User research integration: Incorporates insights from analytics to continuously improve UI/UX elements.
Data analysts
Data interpretation: Provides actionable insights to support business decision-making.
Accuracy and integrity: Ensures high-quality data across business functions.
Strategic insights: Uses Orthogramic’s analytics to evaluate business performance and optimise strategies.
Compliance support: Assists in ensuring organisational adherence to data regulations and reporting standards.
KPI monitoring: Tracks key metrics to support informed decision-making.
Compliance officers
Regulatory compliance: Ensures all business activities align with industry and legal regulations.
Risk mitigation: Identifies and addresses compliance risks before they escalate.
Audit and reporting: Uses Orthogramic to generate compliance reports for internal and external review.
Policy enforcement: Monitors and updates organisational policies to maintain compliance.
Stakeholder collaboration: Works with legal and governance teams to uphold standards.
Change managers
Organisational transformation: Plans and executes change management strategies.
Stakeholder alignment: Ensures all relevant teams understand and support organisational changes.
Impact assessment: Measures the effectiveness of change initiatives and refines strategies accordingly.
Risk identification: Anticipates and mitigates potential disruptions caused by change initiatives.
Performance monitoring: Uses analytics to track change adoption and effectiveness.
Talent acquisition team
Talent alignment: Ensures recruitment efforts match business needs and strategic objectives.
Process optimisation: Uses Orthogramic to streamline hiring workflows and track recruitment progress.
Workforce planning: Forecasts talent needs and predicts future skill gaps.
Collaboration with business units: Works with hiring managers to align recruitment with capability requirements.
KPI tracking: Monitors recruitment performance through metrics like time-to-fill and quality-of-hire.
Project planners
Strategic project alignment: Ensures projects contribute to broader business objectives.
Resource allocation: Optimises team and financial resources based on project priorities.
Timeline and milestone tracking: Monitors deadlines to keep projects on schedule.
Risk management: Identifies potential bottlenecks and takes preventive action.
Performance reporting: Provides real-time insights to stakeholders for informed decision-making.