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Services represent the distinct offerings or activities that contribute to delivering value to a customer, stakeholder, or organizational outcome. They illustrate how value is generated and flows through an organization, connecting strategic objectives to tangible deliverables. By focusing on outcomes and stakeholder needs, services enable organizations to identify inefficiencies, optimise service delivery, and ensure alignment with strategic priorities. See: https://orthogramic.atlassian.net/wiki/spaces/OM/pages/245137730
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