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Structure of the artefact
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Section
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Description
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Strategic response model trigger
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A defined external or internal event. Example: Proposed national safety legislation for hazardous freight.
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Impacted strategic drivers
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One or more strategic objectives tagged as relevant to the trigger.
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Key organisation units
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Units tagged as responsible, dependent, or impacted based on capability and service roles.
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Affected capabilities
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Filtered based on alignment with strategic objectives or dependency relationships.
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Service dependencies
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Services required to respond to or deliver the desired outcome of the scenario.
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Value streams engaged
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End-to-end business processes likely to be activated or altered.
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Information requirements
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Information assets needed to inform decisions or satisfy compliance.
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Stakeholders
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Primary stakeholders affected, mapped to expectations, engagement plans, or risks.
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Policies and compliance
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Policies that apply or must be created/updated.
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Performance measures
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KPIs that will demonstrate scenario readiness or success.
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Initiative/program links
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Existing or proposed initiatives addressing the scenario.
What is a Trigger?
A Trigger is not a standalone structural element of an organisation but an external or internal event, condition, or hypothesis that causes the organisation to:
Mobilise capabilities,
Evaluate policies,
Adjust strategies,
Initiate new initiatives,
Coordinate across services and information flows.
In the Orthogramic Metamodel:
Trigger is a supporting artefact, not a domain.
It is only relevant in the context of a
BusinessScenario(much like aJustificationsupports a Strategy).
Example: Strategic Response Model Artefact
Strategic response model trigger: Mandatory introduction of AI-enabled safety compliance reporting
Strategic drivers:
Reduce regulatory breach risk
Improve transparency in safety inspections
Key units:
Safety Technology Division (owning unit of AI capability)
Operations (utilising unit for inspection automation)
Legal & Risk (dependent on compliance datasets)
Capabilities:
AI-driven compliance reporting (owned by Safety Tech)
Digital field inspection (provided by Operations)
Safety data analytics (supported by Risk & Legal)
Services:
Compliance assurance service
Safety incident triage
Value streams:
Rail infrastructure incident response
Annual compliance certification
Information:
Real-time safety telemetry
Historical incident database
Stakeholders:
Federal Transport Regulator
Union of Track Workers
Policies:
Data transparency policy
AI auditing standards
Performance KPIs:
% of safety incidents auto-classified
Mean response time to compliance events
Initiatives:
AI for Safety Program (current)
Transparent Audit Framework (proposed)
Strategic Response Model trigger catalogue
To support structured scenario development, the Orthogramic Metamodel offers a growing catalogue of predefined triggers. Each trigger can be used to initiate a scenario composite artefact and is tagged with relevant business architecture domains.
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Trigger Category
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Example Triggers
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Regulatory or compliance
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New legislation, compliance audit mandate, data sovereignty changes
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Technological change
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AI rollout, cybersecurity breach, platform deprecation
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Environmental & safety
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Natural disaster preparedness, climate risk disclosures, workplace injury reform
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Operational transformation
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Business process outsourcing, shared services implementation, lean redesign
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Strategic re-alignment
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Mergers and acquisitions, board-level strategic pivot, budget realignment
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Customer & stakeholder
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Community expectations shift, digital service demand surge, key account loss
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Workforce & skills
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Critical skill shortage, union action, remote work policy adoption
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Performance response
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KPI threshold breach, repeated incident occurrence, audit fail
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Political or social
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Public inquiry, ministerial intervention, social licence erosion
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Innovation-led opportunity
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Grant funding availability, pilot program success, ecosystem partnership offer
Each scenario triggered using this catalogue links back to relevant Orthogramic Metamodel domains—such as capabilities, services, initiatives, and stakeholders—to produce a dynamic view of organisational readiness and response.
Definition of strategicResponseModel as a composable artefact
A canonical BusinessScenario entity in the Orthogramic Metamodel with the following attributes:
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Attribute
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Type
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Description
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id
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UUID
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Unique strategic response model ID
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title
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Text
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Human-readable name of the strategic response model
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description
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Text
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Summary of the strategic response model’s purpose and scope
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trigger
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Link to Trigger entity
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Source event or condition
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relatedDrivers
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List of StrategyDriver
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Strategy elements influenced
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affectedCapabilities
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List of Capability
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Impacted capabilities
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relatedValueStreams
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List of ValueStream
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Value streams engaged
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impactedUnits
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List of OrganisationUnit
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Units with strategic response model-specific roles
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servicesInScope
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List of Service
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Services required or affected
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dataDependencies
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List of InformationAsset
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Key information entities involved
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policiesInScope
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List of Policy
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Applicable rules or regulations
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stakeholders
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List of Stakeholder
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Stakeholders affected or involved
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kpis
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List of PerformanceMetric
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Metrics used to assess strategic response model success
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linkedInitiatives
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List of Initiative
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Programs or projects implementing the response
This format ensures that the scenario definition is:
Declarative (not procedural or UI-specific),
Traceable (everything points to reusable metamodel entities),
Reusable (across tools, audits, planning activities).
Strategic Response Model JSON Schema
{ "$schema": "http://json-schema.org/draft/2020-12/schema", "$id": "https://orthogramic.org/schema/business-scenario.json", "title": "strategicResponseModel", "type": "object", "required": ["id", "title", "trigger"], "properties": { "id": { "type": "string", "format": "uuid", "description": "Unique identifier for the Strategic Response Model" }, "title": { "type": "string", "description": "Short name for the scenario" }, "description": { "type": "string", "description": "Narrative summary of the strategicResponseModel purpose and context" }, "trigger": { "$ref": "https://orthogramic.org/schema/trigger.json", "description": "Trigger event or condition linked to this strategicResponseModel" }, "relatedDrivers": { "type": "array", "items": { "type": "string", "format": "uuid" }, "description": "Strategic drivers impacted by the strategicResponseModel" }, "affectedCapabilities": { "type": "array", "items": { "type": "string", "format": "uuid" }, "description": "Capabilities involved or stressed by the strategicResponseModel" }, "relatedValueStreams": { "type": "array", "items": { "type": "string", "format": "uuid" }, "description": "Value streams that must operate under the strategicResponseModel" }, "impactedUnits": { "type": "array", "items": { "type": "object", "required": ["unitId", "role"], "properties": { "unitId": { "type": "string", "format": "uuid" }, "role": { "type": "string", "enum": [ "Owning unit", "Utilising unit", "Providing unit", "Consuming unit", "Custodian unit", "Dependent unit", "Supported unit" ] } } }, "description": "Organisation units involved and their sstrategicResponseModel-specific roles" }, "servicesInScope": { "type": "array", "items": { "type": "string", "format": "uuid" }, "description": "Services affected, needed, or transformed by the strategicResponseModel" }, "dataDependencies": { "type": "array", "items": { "type": "string", "format": "uuid" }, "description": "Information assets or datasets involved" }, "policiesInScope": { "type": "array", "items": { "type": "string", "format": "uuid" }, "description": "Policies that govern the strategicResponseModel or require updating" }, "stakeholders": { "type": "array", "items": { "type": "string", "format": "uuid" }, "description": "Stakeholders directly impacted or involved" }, "kpis": { "type": "array", "items": { "type": "string", "format": "uuid" }, "description": "Performance metrics to track strategicResponseModel success or readiness" }, "linkedInitiatives": { "type": "array", "items": { "type": "string", "format": "uuid" }, "description": "Projects or programs that respond to the strategicResponseModel" } }}
Definition of trigger as a new open entity
Introducing a standalone Trigger domain in the Orthogramic Metamodel with:
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Attribute
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Type
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Description
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id
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UUID
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Unique ID
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label
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Text
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Short name (e.g. “Cybersecurity Incident”)
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category
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Enum
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From defined set (e.g. Technological, Regulatory, etc.)
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description
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Text
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Explanation of why this trigger matters
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exampleScenarios
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List of BusinessScenario
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Optional reverse reference
Trigger JSON Schema
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Introduction
The Strategic Response Model connects an organisation’s awareness of internal or external conditions to structured decision-making. By linking triggers—whether reactive events or proactive strategic intents—to clearly justified actions, the model ensures that responses are purposeful, traceable, and measurable. It enables multi-perspective reasoning, supports performance evaluation, and allows decisions to be revisited and refined over time.
Strategic responses are not ad hoc. Each one is grounded in an articulated rationale and initiated by a defined trigger, such as regulatory change, stakeholder concern, operational need, or long-term strategic ambition. The model provides a consistent structure for translating these drivers into coordinated action.
Purpose
Strategic governance of the organisation is the primary purpose of the Strategic Response Model. It provides a structured foundation for aligning decisions with organisational priorities, ensuring that:
Strategic responses are explicitly connected to organisational strategic themes
The degree of strategic alignment is quantifiably assessed
The portfolio of initiatives is coordinated through explicit adjacency relationships
Value creation mechanisms are clearly identified
Time horizons are explicitly considered in strategic planning
Strategic Intent
Strategic intents define proactive, forward-looking initiatives that drive organisational change. Unlike reactive triggers, they represent deliberate choices to pursue innovation, growth, efficiency, or strategic advantage. They provide essential direction and context to the response model, influencing what kinds of actions are prioritised. Intents ensure that each response is aligned to broader organisational ambition. Intents may span multiple domains and units, and the Strategic Response Model explicitly references them to maintain strategic alignment.
Orthogramic context:
In the Orthogramic Metamodel, strategic intent is implicitly expressed through high-level strategies and their alignment with stakeholder needs, market forces, and policy obligations. It anchors the Strategy domain (e.g. long-term goals, key activities, and business objectives) and informs the Strategic Response Model, which maps triggers and rationale to structured responses such as policy changes or new initiatives.
Characteristics:
Long-term and directional rather than tactical
Anchored in the organisation’s mission and vision
Translated into measurable strategies and objectives
Reinforced through cross-domain alignment (e.g. with Capabilities, Initiatives, and Performance)
Example:
An agency’s strategic intent might be “to achieve zero rail-related fatalities within a decade”, which would cascade into initiatives, stakeholder engagement plans, technological investments, and policy shifts—all modelled and aligned in Orthogramic.
Components of the Strategic Response Model
The Strategic Response Model is built around four core components that form a structured sequence—starting from identifiable triggers and rationales and ending with measurable, aligned responses. These components ensure that strategic action is justifiable, traceable, and adaptable over time.
Trigger – A specific event, condition, or insight—internal or external—that initiates a response. This may include regulatory changes, stakeholder demands, environmental shifts, or performance deviations.
Rationale – The reasoned justification for taking action in response to a trigger. Rationales ensure responses are deliberate—grounded in compliance needs, risk mitigation, equity goals, reputational concerns, or strategic alignment.
Response – The initiative, program, policy, or capability change implemented to address the trigger, guided by the chosen rationale(s). These responses are formalised across business architecture layers to ensure integration and traceability.
Performance Indicators – Quantifiable metrics used to evaluate the effectiveness, efficiency, or broader impact of a strategic response. These indicators feed into the evaluation process, which systematically compares actual outcomes to intended objectives. When a response falls short, the evaluation process may generate a new trigger—creating a feedback loop that supports continuous improvement, organisational learning, and adaptive strategy.
Example 1: regulatory-driven strategic response
This example demonstrates how a regulatory update triggered a strategic initiative. The rationale was multi-dimensional—compliance, reputation, and efficiency all played a role. Evaluation of the performance indicator revealed a gap, leading to a new trigger.
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Example 2: selective rationale application
In this example, a drop in commuter confidence led to the identification of multiple potential rationales. However, only one was selected—public trust—and this guided the strategic response. This illustrates the model’s flexibility: not all rationales need to be acted upon, but all are considered.
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Affected domains
Strategic responses typically impact one or more of the following domains:
Strategy: adjustments to goals or strategic direction
Capabilities: development, enhancement, or decommissioning
Initiatives: programs or projects started or stopped
Policy: introduction or amendment of rules and frameworks
Performance: redefinition or reweighting of KPIs
Information: changes to how data is used or governed
Value Stream: refinements in end-to-end value delivery
Customer: changes to customer experience, segmentation, or journeys
Market: responses to competitive threats or market opportunities
Finance: adjustments to financial structures or investments
Risk Management: implementation of new controls or mitigation approaches
Supply Chain: changes to supplier networks, logistics, or inventory approaches
Innovation: adjustments to innovation processes, portfolios, or capabilities
Sustainability: changes to environmental, social, or governance approaches
People: modifications to workforce, culture, or competency frameworks
Technology: updates to applications, infrastructure, or technical standards
Channel: changes to distribution networks, partners, or integration approaches
Properties of the strategic response
Each Strategic Response includes properties to capture the strategic context and relationships:
Strategic themes: Identification of which organizational strategic priorities the response supports, enabling portfolio-level analysis of strategic coverage.
Alignment strength: A quantitative assessment (1-5) of how closely the response aligns with organizational strategy, supporting prioritization decisions.
Adjacent initiatives: Related initiatives that complement this response, facilitating coordination and preventing duplication.
Strategic levers: The primary business mechanisms being utilized (e.g., scale, scope, differentiation), providing insight into how the response creates value.
Strategic horizon: Categorization using the Three Horizons Framework:
Horizon 1: Core business optimization (0-18 months)
Horizon 2: Emerging opportunities (18-36 months)
Horizon 3: Creating viable options for future business (36+ months)
Relationship with rationales
Rationales play an important role in classifying and organising strategic responses and intents. Ensure that the trigger catalog and strategic intent register—which lists common environmental or operational triggers and proactive intentions prompting strategic responses—are up to date. Reference to the trigger catalog and strategic intent register within this page ensures that rationales are accurately categorised based on their initiating context, improving traceability from external or internal stimuli through to strategic objectives, initiatives, and performance metrics.
Trigger catalog reference
Responses reference a trigger selected from a standardized catalog of events, trends, or insights. This ensures consistency in classifying causes of change and enables systemic analysis across responses.
Domain-Specific Response Models
The Strategic Response Model has been extended to address domain-specific needs in Customer, Market, Finance, Risk Management, Supply Chain, Innovation, Sustainability, People, Technology, and Channel domains. These extensions provide specialized properties and enumerations to capture the unique aspects of strategic responses in each domain.
Customer-Related Strategic Responses
Customer-related strategic responses focus on addressing customer needs, behaviors, and journeys. They include specialized properties such as:
Customer segments targeted by the response
Customer outcomes resulting from the response
Customer experience changes implemented
Customer feedback mechanisms
Market-Related Strategic Responses
Market-related strategic responses address competitive positioning, market opportunities, or industry shifts. They include properties such as:
Markets targeted by the response
Competitors addressed by the response
Competitive advantage created or enhanced
Market position changes implemented
Competitive monitoring approaches
Finance-Related Strategic Responses
Finance-related strategic responses focus on financial structures, investments, or resource allocation. They include properties such as:
Financial outcomes resulting from the response
Required financial resources
Financial risk assessment
Financial review mechanisms
Risk Management-Related Strategic Responses
Risk-related strategic responses address risk prevention, mitigation, or transfer. They include properties such as:
Risk elements addressed by the response
Implemented controls
Risk monitoring approaches
Residual risk assessment
Supply Chain-Related Strategic Responses
Supply chain-related strategic responses focus on network design, supplier relationships, or logistics optimization. They include properties such as:
Supply chain elements addressed by the response
Supply chain changes implemented
Supply chain risks associated with the response
Stakeholder engagement approaches
Innovation-Related Strategic Responses
Innovation-related strategic responses focus on idea generation, experimentation, and innovation capabilities. They include properties such as:
Innovation elements addressed by the response
Innovation outcomes resulting from the response
Experimentation approaches implemented
Portfolio impact assessment
Innovation capability changes
Sustainability-Related Strategic Responses
Sustainability-related strategic responses focus on environmental, social, and governance dimensions. They include properties such as:
Sustainability elements addressed by the response
Environmental and social outcomes targeted
Stakeholder expectations being addressed
Compliance requirements being met
Climate scenario considerations
People-Related Strategic Responses
People-related strategic responses focus on workforce, culture, and organizational capabilities. They include properties such as:
Workforce elements addressed by the response
Cultural changes implemented
Talent development approaches
Knowledge management strategies
Competency framework adjustments
Technology-Related Strategic Responses
Technology-related strategic responses focus on systems, infrastructure, and technical standards. They include properties such as:
Technology elements addressed by the response
Architecture changes implemented
Technical debt impacts
Security enhancements
Integration approaches
Channel-Related Strategic Responses
Channel-related strategic responses focus on distribution networks, partners, and customer touchpoints. They include properties such as:
Channel elements addressed by the response
Channel configuration changes
Partner strategy adjustments
Omnichannel integration approaches
Distribution network optimizations