Content Comparison

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• Focus on relationships that are active or strategically important.

• Review regularly to ensure accuracy and relevance.

• Use clear relationship types to convey the nature of interdependence.

• Use dashboards and filters to monitor the impact of shared responsibilities.

Examples

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A digital service delivered by the IT unit but requiring operational input from customer service.

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A sustainability initiative coordinated by strategy but implemented by property, fleet, and procurement teams.

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A compliance KPI tracked by risk and finance teams jointly.

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Example

Here is an that illustrating inter-unit domain relationships, showing how elements from different business architecture domains (e.g. Capability, Service, Initiative) span organisational units:

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Description

• Business Unit A owns a Capability (Customer Analytics)

• Business Unit B provides a Service (CRM Platform) and delivers an Initiative (CRM Upgrade)

• Business Unit C governs with a Policy (Data Governance)

• The arrows show inter-unit domain relationships, crossing boundaries between organisational units and domains:

  • utilizing (Capability → Service)

  • supporting (Capability → Initiative)

  • governing (Policy -> Capability)

Viewing Inter-unit domain relationships

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• Select > Inter-unit domain relationships

• The Inter-unit domain relationships will be displayed as shown below. In this example, a capability in one organization unit has a variety of relationships with domain entities in other organization units.

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Relationship details

When the inter-unit relationships are displayed:

1. Click a relationship

2. Click the other entity you are in interested in

3. The info panel will open and display a card with the relationship information

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Relationship Types

Node	Role type	Definition
	owning	The unit accountable for the governance, lifecycle, and quality of the domain entity (e.g. capability, information asset, or policy).
	providing	The unit that delivers the core functionality, service, or resource associated with the domain entity.
	consuming	The unit that actively uses the outputs or results of the domain entity to perform its own operations.
Image RemovedImage Added	utilisingutilizing	A broader term than consuming, denoting any unit that benefits from the domain entity, even if indirectly (e.g. benefits from insight, capability).
	custodian	The unit responsible for maintaining integrity, accuracy, and compliance of an information or data entity.
	dependent	The unit whose ability to achieve its objectives relies on the effective functioning of another unit’s domain entity.
	supported	The unit that gains operational advantage or risk reduction as a result of another unit’s domain activity, but is not actively consuming it.
Image RemovedImage Added	governing	The unit responsible for setting rules, standards, or oversight mechanisms for the domain entity and ensuring compliance across all related units.

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