Time to First Response: How quickly the user responds to the initial recommendation or review and approval request.
Average Response Time: The average time taken by a user to complete recommendation requests and review and approval tasks.
Completion Rate: The percentage of Recommendations requests and review and approval tasks that the user fully completes (as opposed to partially responding or deferring).
Frequency of Interaction: The number of times the user engages with Orthogramic per week or month across activities like recommendations, document editing, and alignment tasks.
Consistency of Interaction: The regularity of the user’s interactions, assessing whether they engage steadily over time or sporadically.
Task Initiation vs. Task Response: The ratio of tasks initiated by the user (e.g., uploading or editing a document) compared to tasks they are responding to (e.g., recommendations, approval or alignment tasks).
Success Rate of Recommendation responses approved: How often recommendations responded to by the user are approved.
Accuracy of Responses: How frequently the user’s responses align with expected or required outcomes in recommendation, review, or alignment tasks.
Volume of Alignment Contributions: The number of alignment tasks (such as defining capabilities or value streams) the user performs.
Document Interaction Frequency: The number of documents the user uploads, edits, or contributes to over a given period.
Volume of Recommendation Responses: The total number of recommendation responses the user completes.
Quality of Documents Added/Edited: A rating based on relevance, quality and quantity Organization goal for the associated business unit of documents the user uploads or edits.
Document Accuracy Rate: The percentage of user-added documents that do not require significant edits or corrections post-upload.