What is a Stakeholder?

The Stakeholder domain focuses on identifying, analyzing, and managing individuals, groups, and entities with vested interests in an organization's operations and outcomes. This domain treats stakeholders as dynamic, integral components of business architecture, linking them to capabilities, value streams, policies, and information.

Data analytics enhance understanding of stakeholder behavior and influence, enabling organizations to proactively address needs and adapt strategies. Stakeholders are integrated into operational processes, providing a granular view of their impact and expectations, which supports strategic alignment and operational execution.

Stakeholder attributes

Attribute

Description

Example

Title

The name or title of the Stakeholder

Class I Railroad Operations

Type

The Stakeholders position in relation to the Organization

Primary Regulated Entity

Description

A detailed explanation of the Stakeholder group

Major freight railroads operating on mainline tracks

Role

Defined responsibilities and interests of the Stakeholder

Maintain regulatory compliance, report safety data, implement safety programs

orgUnitTitle

The Organization unit(s) to which the Stakeholder is most closely linked

Track and Rail Infrastructure Division

Engagement Strategies

Plans to communicate and interact with this Stakeholder

Monthly safety reviews, quarterly compliance audits

Interest Levels

Degree of influence and interest each Stakeholder has in Organization activities

High influence - 80% of regulated track miles

Inputs

Resources or information Stakeholders provide to the Organization

Monthly accident reports, track inspection data, employee injury statistics

Outputs

Benefits or outcomes Stakeholders receive from the Organization

Safety certificates, operation permits, technical guidance

Dependencies

Other Stakeholders processes or systems that the Stakeholder depends on

Equipment manufacturers, maintenance contractors

Related Stakeholders

Stakeholders that are related or linked to this Stakeholder

Short line railroads, rail unions, equipment suppliers

Performance Indicators

Metrics used to measure the effectiveness of Stakeholder engagement

95% on-time reporting compliance, 2.1 reportable incidents per million train-miles

Risks

Potential risks associated with Stakeholder engagement

Incomplete data reporting, delayed safety implementations

Improvement Opportunities

Areas where Stakeholder engagement can be enhanced or improved

Real-time data sharing, automated compliance reporting

Strategic Alignment

How the Stakeholder aligns with the Organizations strategic goals and objectives

Critical to achieving system-wide safety goals

Stakeholder requirements Element

Sub-Element

Description

Example

Title

The name or title of the Stakeholder requirement

Track Inspection Compliance

Description

A detailed explanation of the Stakeholder requirement

Maintain FRA class-specific track inspection frequencies and documentation

Purpose

The intended purpose or benefit of the Stakeholder requirement

Ensure track safety through regular inspections

Owner

The individual or team responsible for fulfilling the requirement

Chief Track Inspector

orgUnitTitle

The Organization unit(s) impacted by the requirement

Track Safety Division

Acceptance Criteria

The criteria for accepting the Stakeholder requirement

100% inspection completion, <1% defect rate

Dependencies

The dependencies related to the Stakeholder requirement

Track geometry car availability, inspector certification

Regulatory Compliance

The regulatory requirements associated with the Stakeholder requirement

49 CFR Part 213 - Track Safety Standards

Stakeholder JSON Schema

See: https://github.com/Orthogramic/Orthogramic_Metamodel