What is Performance?
The Performance domain focuses on measurement, evaluation, and enhancement of alignment between business activities and strategic objectives. It embeds performance metrics directly into the architecture, linking them to capabilities, value streams, and products.
The domain supports proactive performance management through predictive analytics that anticipate potential issues based on current data and trends. It democratizes access to performance information, allowing various roles to interact with data, make recommendations, and contribute to improvement efforts.
Performance KPIs
Performance KPIs represent the quantifiable metrics used to measure the outcomes and effectiveness of activities within a value stream. They highlight how value is delivered and tracked across an organization, connecting strategic objectives to tangible results. By focusing on these KPIs and their alignment with stakeholder and organizational goals, organizations can identify inefficiencies, monitor progress, and optimise processes to ensure strategic priorities are met.
Performance domain attributes
Attribute | Description | Example |
Title | The name or title of the performance metric | Track-Related Accident Rate |
Description | A detailed explanation of what the performance metric entails | Measurement of accidents caused by track conditions per million train-miles |
Purpose | The intended purpose or function of the performance metric within the Organization | Monitor and reduce track-related accidents through targeted interventions |
Owner | The individual or team responsible for the performance metric | Chief Safety Analysis Officer |
orgUnitTitle | The Organization unit(s) to which the performance metric is linked | Safety Analysis Division |
Inputs | The resources information or materials required for the performance metric | Accident reports, track inspection data, train movement data |
Outputs | The deliverables or results produced by the performance metric | Monthly safety reports, trend analysis, intervention recommendations |
Performance Indicators | Metrics used to measure the effectiveness and efficiency of the performance metric | Current rate: 1.2 accidents per million train-miles, Year-over-year improvement: 15% |
Dependencies | Other metrics processes or systems that the performance metric depends on | Accident reporting system, track inspection database |
Related Performance Metrics | Performance metrics that are related or linked to this metric | Track quality index, maintenance effectiveness ratio |
Maturity Level | The current maturity level of the performance metric | Level 5 - Optimizing |
Tools and Technologies | Tools and technologies used to support or enable the performance metric | Safety analysis software, predictive modeling tools |
Compliance and Standards | Regulatory requirements and standards the performance metric must adhere to | FRA accident reporting requirements, safety measurement standards |
Cost | The financial cost associated with implementing and maintaining the performance metric | Annual analysis budget: $2.1M |
Risks | Potential risks associated with the performance metric and its operations | Data quality issues, reporting delays, classification inconsistencies |
Improvement Opportunities | Areas where the performance metric can be enhanced or improved | Implement machine learning for pattern detection, automate data collection |
Strategic Alignment | How the performance metric aligns with the Organizations strategic goals and objectives | Direct measure of safety performance and regulatory effectiveness |
Performance KPI Element
Sub-Element | Description | Example |
Title | The name or title of the Performance KPI | Track Inspection Compliance Rate |
Parent | The Performance outcome the Performance KPI is related to | Track Safety Assurance Program |
Description | A detailed explanation of what the Performance KPI entails | Measure of completed required track inspections versus scheduled inspections |
Purpose | The intended purpose or function of the Performance KPI within the performance measurement framework | Ensure timely completion of required track inspections |
Owner | The individual or team responsible for the Performance KPI | Track Inspection Program Manager |
orgUnitTitle | The Organization unit(s) responsible for tracking the KPI. | |
Measurement Method | How the Performance KPI is measured | Daily tracking of completed vs. scheduled inspections |
Targets | Specific targets or benchmarks for the Performance KPI | Target: 100%, Minimum acceptable: 98% |
Frequency | How often the Performance KPI is measured and reported | Daily monitoring, weekly reporting |
Data Source | The source of data for the Performance KPI measurement | Track inspection management system, inspector logs |
Related KPIs | KPIs that are related or linked to this Performance KPI | Track defect rate, maintenance response time |
Dependencies | Other Performance KPIs processes or systems that the Performance KPI depends on | Inspector availability, weather conditions, equipment readiness |
Risks | Potential risks associated with the Performance KPI measurement and its interpretation | Resource constraints, data entry delays |
Improvement Opportunities | Areas where the Performance KPI measurement can be enhanced or improved | Mobile data entry, automated scheduling |
Strategic Alignment | How the Performance KPI aligns with the Organizations strategic goals and objectives | Critical measure for track safety and regulatory compliance |