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Strategic response model

Introduction

The Strategic Response Model (SRM) allows organisations to capture and understand how internal or external triggers lead to deliberate, structured responses across the business. It provides traceability between cause and effect—connecting performance insights, regulatory changes, stakeholder demands, and other drivers with the actions taken to realign business architecture domains.

This model supports continuous strategic alignment by documenting why a change occurred, how it was rationalised, and what was impacted—across strategies, capabilities, initiatives, policy, and organisational units.

Purpose

The SRM strengthens strategic governance by ensuring that:

  • Business responses are traceable to defined triggers

  • Rationales are explicitly captured and consistently structured

  • Impact across domains and organisational units is recorded

  • Organisational learning and auditability are enhanced

Structure

Each Strategic Response includes:

  • A trigger: drawn from the shared trigger catalogue

  • A rationale object: structured and detailed, replacing simple references

  • One or more affected domains: such as policy, initiatives, or capabilities

  • Impacted organisational units: using defined role types

  • Response actions: steps taken or planned

  • Expected outcomes: anticipated benefits or changes in performance

Rationale object

Each response includes a rationale object that captures the justification for action. It replaces previous references to rationaleId and allows richer traceability and reasoning.

...

Field

...

Description

...

rationaleTitle

...

A short name for the rationale

...

description

...

A detailed explanation of the reasoning behind the response

...

driverType

...

Categorises the driver (e.g. Regulatory, Risk, Market, Insight)

...

sourceDocument

...

Reference to the originating insight, regulation, or analysis

...

relatedKPIs

...

KPIs that the response is intended to influence or improve

...

priorityLevel

...

(Optional) Indicates urgency or importance (e.g. High, Medium, Low)

Trigger catalogue

Responses reference a trigger selected from a standardised catalogue of events, trends, or insights. This ensures consistency in classifying causes of change and enables systemic analysis across responses.

See: Trigger catalogue

Affected domains

Strategic responses typically impact one or more of the following domains:

  • Strategy: adjustments to goals or strategic direction

  • Capabilities: development, enhancement, or decommissioning

  • Initiatives: programs or projects started or stopped

  • Policy: introduction or amendment of rules and frameworks

  • Performance: redefinition or reweighting of KPIs

  • Information: changes to how data is used or governed

  • Value Stream: refinements in end-to-end value delivery

Impacted organisational units

The impactedUnits array uses standardised relationship roles (as defined in the Inter-unit Domain Relationships model). These include:

  • Owning: responsible for executing or delivering the response

  • Providing: delivers resources or services into the response

  • Utilising: benefits directly from the response outcome

  • Consuming: depends on updated processes or data

  • Dependent: cannot proceed without the change

  • Custodian: maintains the associated processes or information

  • Governed by: subject to new or modified policies

  • Supported by: indirectly enhanced by the outcome without direct contribution

Each unit listed includes a description of how it is impacted, ensuring traceability to structure and accountability.

Example

Trigger: Regulation 10.15/F—Mandatory Near Miss Reporting
Rationale:

Code Block
{
  "rationaleTitle": "Compliance with Regulation 10.15/F",
  "description": "Federal regulation mandates improved near-miss reporting. The goal is to enable predictive analytics to reduce preventable incidents.",
  "driverType": "Regulatory",
  "sourceDocument": "FRA Bulletin 2025/04",
  "relatedKPIs": ["Near Miss Capture Rate", "Incident Prevention Rate"],
  "priorityLevel": "High"
}

Affected domains: Policy, Capabilities, Performance
Impacted units:

  • Track Safety Division – Owning

  • Risk & Compliance – Custodian

  • Regional Safety Teams – Supported by

Response actions:

  • Define new reporting protocols

  • Train field inspectors

  • Deploy incident management tool enhancements

Expected outcome:

  • 80% near-miss reporting coverage within 12 months

  • Reduction in preventable incidents by 20% by end of 2026What is a Trigger?

Triggers

A trigger is defined as a catalyst event—internal or external—that compels an organisation to adapt. It is not a standalone structural element but a contextual stimulus that prompts changes to strategy, activates capabilities, or demands cross-functional coordination. Triggers may include legislative changes, customer demands, or performance breaches.

A Trigger is not a standalone structural element of an organisation but an external or internal event, condition, or hypothesis that causes the organisation to:

  • Mobilise capabilities,

  • Evaluate policies,

  • Adjust strategies,

  • Initiate new initiatives,

  • Coordinate across services and information flows.

In the Orthogramic Metamodel:

  • Trigger is a supporting artifact, not a domain.

  • It is only relevant in the context of a strategicResponseModel.

Example: Strategic Response Model Artefact

This section presents a detailed example of a strategic response model, illustrating how a specific trigger—such as the mandated use of AI in compliance reporting—activates relevant strategies, units, capabilities, and initiatives. It demonstrates the practical application of the artefact in real-world organisational strategic responses.

Strategic response model trigger: Mandatory introduction of AI-enabled safety compliance reporting
Strategic drivers:

  • Reduce regulatory breach risk

  • Improve transparency in safety inspections

Key units:

  • Safety Technology Division (owning unit of AI capability)

  • Operations (utilising unit for inspection automation)

  • Legal & Risk (dependent on compliance datasets)

Capabilities:

  • AI-driven compliance reporting (owned by Safety Tech)

  • Digital field inspection (provided by Operations)

  • Safety data analytics (supported by Risk & Legal)

Services:

  • Compliance assurance service

  • Safety incident triage

Value streams:

  • Rail infrastructure incident response

  • Annual compliance certification

Information:

  • Real-time safety telemetry

  • Historical incident database

Stakeholders:

  • Federal Transport Regulator

  • Union of Track Workers

Policies:

  • Data transparency policy

  • AI auditing standards

Performance KPIs:

  • % of safety incidents auto-classified

  • Mean response time to compliance events

Initiatives:

  • AI for Safety Program (current)

  • Transparent Audit Framework (proposed)

Trigger catalogue

The trigger catalogue provides a curated and expanding set of predefined triggers that can be used to initiate strategic responses. Each trigger is tagged to relevant business architecture domains, enabling efficient strategic response planning and alignment across organisational activities.

...

Trigger Category

...

Example Triggers

...

Regulatory or compliance

...

New legislation, compliance audit mandate, data sovereignty changes

...

Technological change

...

AI rollout, cybersecurity breach, platform deprecation

...

Environmental & safety

...

Natural disaster preparedness, climate risk disclosures, workplace injury reform

...

Operational transformation

...

Business process outsourcing, shared services implementation, lean redesign

...

Strategic re-alignment

...

Mergers and acquisitions, board-level strategic pivot, budget realignment

...

Customer & stakeholder

...

Community expectations shift, digital service demand surge, key account loss

...

Workforce & skills

...

Critical skill shortage, union action, remote work policy adoption

...

Performance response

...

KPI threshold breach, repeated incident occurrence, audit fail

...

Political or social

...

Public inquiry, ministerial intervention, social licence erosion

...

Innovation-led opportunity

...

Grant funding availability, pilot program success, ecosystem partnership offer

Each strategic response triggered using this catalogue links back to relevant Orthogramic Metamodel domains—such as capabilities, services, initiatives, and stakeholders—to produce a dynamic view of organisational readiness and response.

Relationship with Rationales

Rationales play an important role in classifying and organising strategic responses. Ensure that the trigger catalogue—which lists common environmental or operational triggers prompting strategic responses—is up to date. Reference to the trigger catalogue within this page ensures that rationales are accurately categorised based on their initiating context, improving traceability from external or internal stimuli through to strategic objectives, initiatives, and performance metrics.

DriverType values for rationales

SRM trigger catalogue as an enumeration list of driverType values for rationales. For example:

"driverType": {
"type": "string",
"enum": [
"Regulatory change",
"Customer demand shift",
"Operational risk",
"Technology obsolescence",
"Performance shortfall",
"Cost pressure",
"Workforce change",
"Stakeholder expectation",
"Market opportunity"
],
"description": "High-level driver category that provides the basis for the rationale."

}

Definition of strategicResponseModel as a composable artefact

This section formalises the strategic response model as composable within the Orthogramic Metamodel. It outlines the attributes required to define a model, including associated triggers, organisational roles, information dependencies, and KPIs, supporting reuse and integration across governance and planning tools.

...

Attribute

...

Type

...

Description

...

id

...

UUID

...

Unique strategic response model ID

...

responseTitle

...

Text

...

Human-readable name of the strategic response model

...

description

...

Text

...

Summary of the strategic response model’s purpose and scope

...

triggerID

...

Link to Trigger entity

...

Source event or condition

...

relatedDrivers

...

List of StrategyDriver

...

Strategy elements influenced

...

affectedCapabilities

...

List of Capability

...

Impacted capabilities

...

relatedValueStreams

...

List of ValueStream

...

Value streams engaged

...

impactedUnits

...

List of OrganisationUnit

...

Units with strategic response model-specific roles

...

servicesInScope

...

List of Service

...

Services required or affected

...

dataDependencies

...

List of InformationAsset

...

Key information entities involved

...

policiesInScope

...

List of Policy

...

Applicable rules or regulations

...

stakeholders

...

List of Stakeholder

...

Stakeholders affected or involved

...

kpis

...

List of PerformanceMetric

...

Metrics used to assess strategic response model success

...

linkedInitiatives

...

List of Initiative

...

Programs or projects implementing the response

This format ensures that the strategic response definition is:

  • Declarative (not procedural or UI-specific),

  • Traceable (everything points to reusable metamodel entities),

  • Reusable (across tools, audits, planning activities).

Strategic Response Model JSON Schema

...

Table of Contents
stylenone

Strategic response model

Introduction

The Strategic Response Model (SRM) allows organisations to capture and understand how internal or external triggers lead to deliberate, structured responses across the business. It provides traceability between cause and effect—connecting performance insights, regulatory changes, stakeholder demands, and other drivers with the actions taken to realign business architecture domains.

This model supports continuous strategic alignment by documenting why a change occurred, how it was rationalised, and what was impacted—across strategies, capabilities, initiatives, policy, and organisational units.

Purpose

The SRM strengthens strategic governance by ensuring that:

  • Business responses are traceable to defined triggers

  • Rationales are explicitly captured and consistently structured

  • Impact across domains and organisational units is recorded

  • Organisational learning and auditability are enhanced

Structure

Each Strategic Response includes:

  • A trigger: drawn from the shared trigger catalogue

  • A rationale object: structured and detailed, replacing simple references

  • One or more affected domains: such as policy, initiatives, or capabilities

  • Impacted organisational units: using defined role types

  • Response actions: steps taken or planned

  • Expected outcomes: anticipated benefits or changes in performance

Rationale object

Each response includes a rationale object that captures the justification for action. It replaces previous references to rationaleId and allows richer traceability and reasoning.

Field

Description

rationaleTitle

A short name for the rationale

description

A detailed explanation of the reasoning behind the response

driverType

Categorises the driver (e.g. Regulatory, Risk, Market, Insight)

sourceDocument

Reference to the originating insight, regulation, or analysis

relatedKPIs

KPIs that the response is intended to influence or improve

priorityLevel

(Optional) Indicates urgency or importance (e.g. High, Medium, Low)

Trigger catalogue

Responses reference a trigger selected from a standardised catalogue of events, trends, or insights. This ensures consistency in classifying causes of change and enables systemic analysis across responses.

See: Trigger catalogue

Affected domains

Strategic responses typically impact one or more of the following domains:

  • Strategy: adjustments to goals or strategic direction

  • Capabilities: development, enhancement, or decommissioning

  • Initiatives: programs or projects started or stopped

  • Policy: introduction or amendment of rules and frameworks

  • Performance: redefinition or reweighting of KPIs

  • Information: changes to how data is used or governed

  • Value Stream: refinements in end-to-end value delivery

Impacted organisational units

The impactedUnits array uses standardised relationship roles (as defined in the Inter-unit Domain Relationships model). These include:

  • Owning: responsible for executing or delivering the response

  • Providing: delivers resources or services into the response

  • Utilising: benefits directly from the response outcome

  • Consuming: depends on updated processes or data

  • Dependent: cannot proceed without the change

  • Custodian: maintains the associated processes or information

  • Governed by: subject to new or modified policies

  • Supported by: indirectly enhanced by the outcome without direct contribution

Each unit listed includes a description of how it is impacted, ensuring traceability to structure and accountability.

Example

Trigger: Regulation 10.15/F—Mandatory Near Miss Reporting
Rationale:

Code Block
{
  "rationaleTitle": "Compliance with Regulation 10.15/F",
  "description": "Federal regulation mandates improved near-miss reporting. The goal is to enable predictive analytics to reduce preventable incidents.",
  "driverType": "Regulatory",
  "sourceDocument": "FRA Bulletin 2025/04",
  "relatedKPIs": ["Near Miss Capture Rate", "Incident Prevention Rate"],
  "priorityLevel": "High"
}

Affected domains: Policy, Capabilities, Performance
Impacted units:

  • Track Safety Division – Owning

  • Risk & Compliance – Custodian

  • Regional Safety Teams – Supported by

Response actions:

  • Define new reporting protocols

  • Train field inspectors

  • Deploy incident management tool enhancements

Expected outcome:

  • 80% near-miss reporting coverage within 12 months

  • Reduction in preventable incidents by 20% by end of 2026What is a Trigger?

Example: Strategic Response Model Artefact

This section presents a detailed example of a strategic response model, illustrating how a specific trigger—such as the mandated use of AI in compliance reporting—activates relevant strategies, units, capabilities, and initiatives. It demonstrates the practical application of the artefact in real-world organisational strategic responses.

Strategic response model trigger: Mandatory introduction of AI-enabled safety compliance reporting
Strategic drivers:

  • Reduce regulatory breach risk

  • Improve transparency in safety inspections

Key units:

  • Safety Technology Division (owning unit of AI capability)

  • Operations (utilising unit for inspection automation)

  • Legal & Risk (dependent on compliance datasets)

Capabilities:

  • AI-driven compliance reporting (owned by Safety Tech)

  • Digital field inspection (provided by Operations)

  • Safety data analytics (supported by Risk & Legal)

Services:

  • Compliance assurance service

  • Safety incident triage

Value streams:

  • Rail infrastructure incident response

  • Annual compliance certification

Information:

  • Real-time safety telemetry

  • Historical incident database

Stakeholders:

  • Federal Transport Regulator

  • Union of Track Workers

Policies:

  • Data transparency policy

  • AI auditing standards

Performance KPIs:

  • % of safety incidents auto-classified

  • Mean response time to compliance events

Initiatives:

  • AI for Safety Program (current)

  • Transparent Audit Framework (proposed)

Relationship with Rationales

Rationales play an important role in classifying and organising strategic responses. Ensure that the trigger catalogue—which lists common environmental or operational triggers prompting strategic responses—is up to date. Reference to the trigger catalogue within this page ensures that rationales are accurately categorised based on their initiating context, improving traceability from external or internal stimuli through to strategic objectives, initiatives, and performance metrics.

DriverType values for rationales

SRM trigger catalogue as an enumeration list of driverType values for rationales. For example:

"driverType": {
"type": "string",
"descriptionenum": "A detailed explanation of the Strategic Response and its intent"
}[
"Regulatory change",
"triggerId": {Customer demand shift",
"typeOperational risk": ,
"stringTechnology obsolescence",
"descriptionPerformance shortfall": "Reference ID linking to the triggering event or driver"
},
"Cost pressure",
"triggerTypeWorkforce change": {,
"typeStakeholder expectation": ,
"stringMarket opportunity"
],
"description": "The category of trigger",
"enum": ["Regulatory", "Market", "Risk", "Performance Insight", "Stakeholder Demand", "Technology Shift", "Other"]
},
"rationale": {
"type": "object",
"description": "Structured rationale that justifies the Strategic Response",
"properties": {
"rationaleTitle": {
"type": "string",
"description": "A short name for the rationale"
},
"description": {
"type": "string",
"description": "A detailed explanation of the reasoning behind the response"
},
"driverType": {
"type": "string",
"description": "Category of driver for the rationale",
"enum": ["Regulatory", "Risk", "Market", "Insight", "Stakeholder", "Technology", "Compliance", "Other"]
},
"sourceDocument": {
"type": "string",
"description": "Document or source that prompted this rationale"
},
"relatedKPIs": {
"type": "array",
"description": "List of KPIs that this response intends to influence",
"items": {
"type": "string"
}
},
"priorityLevel": {
"type": "string",
"description": "Urgency or criticality of the rationale",
"enum": ["High", "Medium", "Low"]
}
},
"required": ["rationaleTitle", "description", "driverType"]
},
"affectedDomains": {
"type": "array",
"description": "Business architecture domains impacted by the response",
"items": {
"type": "string",
"enum": ["Strategy", "Capabilities", "Initiatives", "Policy", "Performance", "Services", "Information", "Value Stream"]
}
},
"impactedUnits": {
"type": "array",
"description": "Organisation units impacted by the response",
"items": {High-level driver category that provides the basis for the rationale."

}

Definition of strategicResponseModel as a composable artefact

This section formalises the strategic response model as composable within the Orthogramic Metamodel. It outlines the attributes required to define a model, including associated triggers, organisational roles, information dependencies, and KPIs, supporting reuse and integration across governance and planning tools.

Attribute

Type

Description

id

UUID

Unique strategic response model ID

responseTitle

Text

Human-readable name of the strategic response model

description

Text

Summary of the strategic response model’s purpose and scope

triggerID

Link to Trigger entity

Source event or condition

relatedDrivers

List of StrategyDriver

Strategy elements influenced

affectedCapabilities

List of Capability

Impacted capabilities

relatedValueStreams

List of ValueStream

Value streams engaged

impactedUnits

List of OrganisationUnit

Units with strategic response model-specific roles

servicesInScope

List of Service

Services required or affected

dataDependencies

List of InformationAsset

Key information entities involved

policiesInScope

List of Policy

Applicable rules or regulations

stakeholders

List of Stakeholder

Stakeholders affected or involved

kpis

List of PerformanceMetric

Metrics used to assess strategic response model success

linkedInitiatives

List of Initiative

Programs or projects implementing the response

This format ensures that the strategic response definition is:

  • Declarative (not procedural or UI-specific),

  • Traceable (everything points to reusable metamodel entities),

  • Reusable (across tools, audits, planning activities).

Strategic Response Model JSON Schema

{
"$schema": "http://json-schema.org/draft-07/schema#",
"title": "Strategic Response Model Schema",
"description": "Schema for representing strategic responses to triggers that affect business architecture domains.",
"type": "object",
"properties": {
"orgUnitTitleresponseTitle": {
"type": "string",
"description": "Name The name or title of the impacted organisation unitStrategic Response"
},
"relationshipRole": {
"type": "string",
"description": "Role played by the unit in relation to this response",{
"enumtype": [
"Owningstring",
"Providingdescription",
"Utilising": "A detailed explanation of the Strategic Response and its intent"
},
"ConsumingtriggerId",: {
"Dependenttype",
: "Custodianstring",
"Governed bydescription",
"Supported by"
]
: "Reference ID linking to the triggering event or driver"
},
"impactDescriptiontriggerType": {
"type": "string",
"description": "Narrative of how the unit is affected"
}
}The category of trigger",
"requiredenum": ["orgUnitTitle"Regulatory", "Market", "Risk", "Performance Insight", "Stakeholder Demand", "Technology Shift", "relationshipRoleOther"]
}
},
"responseActionsrationale": {
"type": "arrayobject",
"description": "Actions taken or planned as part of Structured rationale that justifies the Strategic Response",
"properties": {
"itemsrationaleTitle": {
"type": "string"
},
"description": "A short name for the rationale"
},
"expectedOutcomesdescription": {
"type": "string",
"description": "Expected benefits or changes resulting from this A detailed explanation of the reasoning behind the response"
},
"performanceImplicationsdriverType": {
"type": "string",
"description": "How the response affects KPIs or performance tracking"
}
}Category of driver for the rationale",
"requiredenum": ["responseTitle", "description", "triggerId", "triggerType", "rationale", "affectedDomains"]
}

Definition of trigger as a new open entity

Triggers are defined as a new open entity within the Orthogramic Metamodel, enabling them to be referenced independently and reused across strategic responses. Each trigger includes a unique identifier, category, description, and links to strategic responses in which it plays a role.

...

Attribute

...

Type

...

Description

...

triggerID

...

UUID

...

Unique ID

...

label

...

Text

...

Short name (e.g. “Cybersecurity Incident”)

...

category

...

Enum

...

From defined set (e.g. Technological, Regulatory, etc.)

...

description

...

Text

...

Explanation of why this trigger matters

...

examplestrategicResponseModels

...

List of strategicResponseModel

...

Optional reverse reference

Trigger JSON Schema

{
"$schema": "http://json-schema.org/draft/2020-12/schema",
"$id": "https://orthogramic.org/schema/trigger.json",
"title": "trigger",
"type": "object",
"required": ["triggerID", "label", "category"],
"properties": {
"triggerID": {
"type": "string",
"format": "uuid",
"description": "Unique identifier for the trigger"
},
"labelRegulatory", "Risk", "Market", "Insight", "Stakeholder", "Technology", "Compliance", "Other"]
},
"sourceDocument": {
"type": "string",
"description": "Document or source that prompted this rationale"
},
"relatedKPIs": {
"type": "array",
"description": "List of KPIs that this response intends to influence",
"items": {
"type": "string"
}
},
"priorityLevel": {
"type": "string",
"description": "Urgency or criticality of the rationale",
"enum": ["High", "Medium", "Low"]
}
},
"required": ["rationaleTitle", "description", "driverType"]
},
"affectedDomains": {
"type": "array",
"description": "Business architecture domains impacted by the response",
"items": {
"type": "string",
"enum": ["Strategy", "Capabilities", "Initiatives", "Policy", "Performance", "Services", "Information", "Value Stream"]
}
},
"impactedUnits": {
"type": "array",
"description": "Organisation units impacted by the response",
"items": {
"type": "object",
"properties": {
"orgUnitTitle": {
"type": "string",
"description": "Short, human-readable name "Name of the triggerimpacted organisation unit"
},
"categoryrelationshipRole": {
"type": "string",
"description": "Role played by the unit in relation to this response",
"enum": [
"Regulatory or compliance "Owning",
"Providing",
"Technological changeUtilising",
"Environmental & safetyConsuming",
"Operational transformationDependent",
"Strategic re-alignmentCustodian",
"Customer & stakeholderGoverned by",
"Workforce & skills"Supported by"
]
},
"Performance responseimpactDescription",
"Political or social: {
"type": "string",
"Innovation-led opportunity"
] "description": "Narrative of how the unit is affected"
}
},
"descriptionrequired": "Classification of trigger context"["orgUnitTitle", "relationshipRole"]
}
},
"descriptionresponseActions": {
"type": "stringarray",
"description": "Expanded explanation of the trigger’s relevance"Actions taken or planned as part of the Strategic Response",
"items": {
"type": "string"
}
},
"examplestrategicResponseModelsexpectedOutcomes": {
"type": "array"": "string",
"description": "Expected benefits or changes resulting from this response"
},
"itemsperformanceImplications": {
"type": "string",
"formatdescription": "uuid"How the response affects KPIs or performance tracking"
}
},
"required": ["responseTitle", "description": "Optional references to related strategicResponseModel artefacts"
}
}", "triggerId", "triggerType", "rationale", "affectedDomains"]
}