User types details

Introduction

Orthogramic supports a range of user types, each with specific roles and drivers that influence how they interact with the platform. Defining user types ensures that individuals across your organisation can effectively contribute to and leverage business architecture insights tailored to their needs.

This section provides an overview of the standard user types available in Orthogramic and their primary responsibilities. By understanding the distinctions between these user types, organisations can:

Assign the right level of access and functionality to different users.
Align business architecture tasks with the expertise of each role.
Enable a self-service approach, ensuring that business users, not just architects, can contribute meaningfully.

If your organisation does not currently require all listed user types, you can deselect them during setup and add them later through Settings > User Types.

Policymakers
Strategic Planners
Business Architect
Chief Operating Officer (COO)
Chief Information Officer (CIO)
Executives and Senior Managers
Enterprise Architect
Product Managers
UX/UI Designers
Data Analysts
Compliance Officers
Change managers
Talent acquisition team
Project Planners

User types and main drivers

These are the standard User types and the description of their main drivers:

Policymakers

Regulatory Compliance and Policy Alignment: Policymakers ensure that organisational strategies, processes, and initiatives adhere to government regulations, industry standards, and internal policies. Orthogramic helps them track and evaluate policy effectiveness, ensuring that all business activities align with legal and regulatory requirements.
Strategic Policy Development: Orthogramic enables policymakers to develop, assess, and refine strategic policies that guide business operations. By leveraging business architecture insights, they can ensure that policies are aligned with organisational goals and that compliance frameworks support efficient operations without unnecessary complexity.
Monitoring Policy Impact: Using Orthogramic, policymakers can track the effectiveness of policies in real-time, identifying areas where compliance efforts need strengthening. The platform provides data-driven insights that help policymakers refine guidelines and improve regulatory adherence across all business functions.
Risk Identification and Mitigation: Policymakers use Orthogramic to identify and address risks before they become compliance or operational issues. By leveraging scenario planning and historical policy data, they can anticipate potential regulatory challenges and adjust strategies accordingly.
Stakeholder Communication and Engagement: Policy decisions impact multiple stakeholders, including executives, regulators, and employees. Orthogramic facilitates collaboration and communication, ensuring that all stakeholders understand policy requirements and their role in ensuring compliance.

Strategic Planner

Strategic Alignment: Strategists are focused on ensuring that the organization’s initiatives align with long-term goals. Orthogramic allows them to map strategic objectives to capabilities, value streams, and other business architecture domains.
Evaluating Initiatives: Using Orthogramic, strategists can assess whether ongoing and proposed initiatives are delivering value and contributing to the broader strategy. The platform’s analytics provide insights into the effectiveness of each project.
Adapting to Market Trends: Strategists leverage the platform to identify market changes and ensure that organizational strategy remains agile and adaptable to external influences.
Scenario Planning: Orthogramic enables strategists to simulate different business scenarios, helping them to plan for potential market shifts and assess the strategic impact of various decisions.
Monitoring KPIs: By tracking key performance indicators (KPIs) linked to strategic initiatives, strategists can measure success and make informed adjustments to their approach.

Business Architect

Business Architecture: Business architects rely on Orthogramic to define and visualize the organization’s business architecture, ensuring all business components are aligned with the organization’s goals.
Capability Development: Orthogramic helps architects identify gaps in the organization’s capabilities and propose solutions that enhance business performance and scalability.
Standardizing Processes: Business architects use Orthogramic to standardize processes across departments, ensuring that workflows and procedures are optimized for efficiency and consistency.
Collaboration with IT: Orthogramic enables business architects to collaborate with IT departments, ensuring that business and technology architectures are aligned.
Architecture Governance: Business architects utilize Orthogramic to enforce governance and compliance within the organization’s architecture framework, ensuring that all changes are documented and traceable.

Chief Operating Officer (COO)

Operational Oversight: Ensures execution of business strategies while optimising workflows, resource allocation, and performance tracking.
Business Efficiency: Uses Orthogramic’s cross-functional view to monitor operational processes and identify inefficiencies.
Strategic Alignment: Aligns day-to-day operations with long-term business goals, ensuring consistency across business units.
Resource Optimisation: Tracks initiatives in real time to ensure effective resource allocation.
Performance Monitoring: Utilises dashboards to track operational KPIs and support continuous improvement.

Chief Information Officers (CIO)

High-Level IT Strategy and Digital Transformation: CIOs play a critical role in shaping the organisation’s technology strategy, ensuring that IT investments align with business goals and drive innovation. With Orthogramic, CIOs can map IT initiatives to business capabilities, ensuring that technology enables strategic execution rather than operating in isolation.
Data-Driven Decision Making: Orthogramic provides real-time insights into IT infrastructure, business applications, and digital transformation projects. CIOs can assess the impact of IT investments, prioritise initiatives based on business needs, and ensure that technology resources are optimised for maximum efficiency and business value.
IT Governance and Risk Management: Ensuring compliance with security, regulatory, and governance requirements is a key CIO responsibility. Orthogramic helps track IT-related compliance metrics, ensuring that policies align with industry regulations while enabling seamless audits and reporting. The platform also supports cybersecurity governance, ensuring that digital assets are protected.
Technology Roadmap and Innovation: CIOs can leverage Orthogramic to build a technology roadmap, ensuring that IT investments align with future business needs. The platform enables CIOs to assess emerging technologies and evaluate their potential business impact, ensuring that digital transformation efforts stay ahead of industry trends.
Collaboration Across Business and IT Functions: By integrating IT and business architecture, Orthogramic fosters collaboration between IT leaders and business executives. CIOs can use the platform to ensure that IT strategies support business outcomes, improving communication and alignment across departments.

Executives and Senior Managers

High-Level Strategy: Executives use Orthogramic to ensure that the organization’s business architecture supports its overall strategy, providing a holistic view of how different parts of the business are performing.
Data-Driven Decision Making: With Orthogramic’s insights, executives can make informed, data-driven decisions about where to invest resources and how to steer the company towards long-term success.
Performance Management: Orthogramic helps executives track organizational performance across departments, identifying high-performing areas as well as those in need of improvement.
Change Management: Executives use Orthogramic to manage and lead organizational change, ensuring that all transformations are aligned with strategic goals.
Collaboration and Communication: Orthogramic enables executives to facilitate communication between different departments, ensuring that everyone is aligned on strategic objectives and working towards the same goals.

Enterprise Architect

IT and Business Alignment: Maps business capabilities and value streams to ensure technology supports organisational goals.
Technology Strategy: Designs and oversees the IT architecture, identifying gaps and proposing enhancements.
System Optimisation: Pinpoints inefficiencies in technology infrastructure and recommends improvements.
Scenario Planning: Assesses the impact of new technologies on business strategy and operations.
Future Planning: Develops technology roadmaps to ensure long-term alignment with business objectives.

Product Managers

Product Lifecycle Management: Oversees product development from ideation to launch, ensuring alignment with business goals.
Strategic Prioritisation: Uses Orthogramic insights to prioritise product features that contribute to organisational strategy.
Resource Allocation: Manages resource distribution across product teams to ensure efficiency.
Stakeholder Engagement: Tracks performance metrics and integrates stakeholder feedback for successful product launches.
Roadmap Execution: Aligns product development with broader organisational initiatives.

Chief Information Officer (CIO)

IT Strategy and Digital Transformation: Ensures that IT initiatives align with business objectives and drive innovation.
Data-Driven Decision Making: Utilises Orthogramic for real-time insights into IT projects and infrastructure performance.
IT Governance and Compliance: Tracks compliance with security, regulatory, and governance policies.
Technology Roadmap: Develops a strategic IT roadmap to ensure technology investments align with business needs.
Cross-Department Collaboration: Bridges the gap between IT and business functions to ensure a seamless digital strategy.

UX/UI Designers

User-Centred Design: Creates interfaces that balance user needs and business objectives.
Consistency and Usability: Ensures uniformity across digital platforms to enhance the user experience.
Strategic Alignment: Uses Orthogramic to understand how design decisions impact business capabilities and product success.
Cross-Functional Collaboration: Works closely with product teams to refine digital interactions.
User Research Integration: Incorporates insights from analytics to continuously improve UI/UX elements.

Data Analysts

Data Interpretation: Provides actionable insights to support business decision-making.
Accuracy and Integrity: Ensures high-quality data across business functions.
Strategic Insights: Uses Orthogramic’s analytics to evaluate business performance and optimise strategies.
Compliance Support: Assists in ensuring organisational adherence to data regulations and reporting standards.
KPI Monitoring: Tracks key metrics to support informed decision-making.

Compliance Officers

Regulatory Compliance: Compliance officers use Orthogramic to ensure that all business activities align with relevant regulations, standards, and organizational policies.
Monitoring Compliance Metrics: The platform enables compliance officers to track compliance metrics and KPIs, ensuring that the organization remains in good standing with regulatory bodies.
Auditing and Reporting: Compliance officers can generate detailed audit reports using Orthogramic, providing transparency and traceability for regulatory bodies or internal audits.
Risk Mitigation: By identifying areas of non-compliance or emerging risks, compliance officers can proactively address issues before they escalate.
Collaboration with Legal and Governance Teams: Compliance officers can collaborate with other departments to ensure that legal and governance standards are upheld across the organization.

Change Managers

Managing Organizational Change: Change managers rely on Orthogramic to plan and execute change management strategies, ensuring smooth transitions during organizational transformations.
Stakeholder Alignment: By using Orthogramic, change managers can align all stakeholders on change initiatives, making sure that everyone is informed and aligned with new processes and goals.
Tracking Change Impact: Orthogramic allows change managers to measure the impact of change initiatives, using data-driven insights to ensure the effectiveness of changes implemented.
Risk Mitigation: Change managers can identify potential risks associated with changes early and take pre-emptive action using the analytics and insights provided by Orthogramic.

Talent acquisition

Optimizing Talent Alignment: Talent Acquisition teams are driven by the need to ensure that the right resources are in place for ongoing and upcoming projects. Using Orthogramic’s business architecture insights, they can accurately match resource requirements to strategic objectives.
Streamlining Recruitment Processes: Efficiency is key in recruitment. Orthogramic helps Talent Acquisition staff to automate workflows, track recruitment progress, and ensure that key positions are filled in time to meet business deadlines.
Improving Workforce Planning: By leveraging Orthogramic’s alignment with strategic initiatives, Talent Acquisition teams can forecast talent needs, predict skill gaps, and ensure they have the right people for the right User types at the right time.
Enhancing Collaboration with Business Units: Talent Acquisition staff benefit from the ability to collaborate closely with business unit leaders, ensuring that recruitment efforts are aligned with broader business goals and capability requirements.
Tracking Metrics and KPIs: Orthogramic allows Talent Acquisition teams to measure performance against defined KPIs, such as time-to-fill, quality-of-hire, and employee retention, ensuring they are meeting the needs of the organization efficiently.

Project Planners

Strategic Project Alignment: Ensures projects contribute to broader business objectives.
Resource Allocation: Optimises team and financial resources based on project priorities.
Timeline and Milestone Tracking: Monitors deadlines to keep projects on schedule.
Risk Management: Identifies potential bottlenecks and takes preventive action.
Performance Reporting: Provides real-time insights to stakeholders for informed decision-making.