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Introduction

Orthogramic supports a range of user types, each with specific roles and drivers that influence how they interact with the platform. Defining user types ensures that individuals across your organisation can effectively contribute to and leverage business architecture insights tailored to their needs.

This section provides an overview of the standard user types available in Orthogramic and their primary responsibilities. By understanding the distinctions between these user types, organisations can:

  • Assign the right level of access and functionality to different users.

  • Align business architecture tasks with the expertise of each role.

  • Enable a self-service approach, ensuring that business users, not just architects, can contribute meaningfully.

If your organisation does not currently require all listed user types, you can deselect them during setup and add them later through Settings > User Types.

User types (5).png
  1. Policymakers

  2. Strategic Planners

  3. Business Architect

  4. Chief Operating Officer (COO)

  5. Chief Information Officer (CIO)

  6. Executives and Senior Managers

  7. Enterprise Architect

  8. Product Managers

  9. UX/UI Designers

  10. Data Analysts

  11. Compliance Officers

  12. Change managers

  13. Talent acquisition team

  14. Project Planners

User types and main drivers

These are the standard User types and the description of their main drivers:

Policymakers

  • Regulatory Compliance and Policy Alignment: Policymakers ensure that organisational strategies, processes, and initiatives adhere to government regulations, industry standards, and internal policies. Orthogramic helps them track and evaluate policy effectiveness, ensuring that all business activities align with legal and regulatory requirements.

  • Strategic Policy Development: Orthogramic enables policymakers to develop, assess, and refine strategic policies that guide business operations. By leveraging business architecture insights, they can ensure that policies are aligned with organisational goals and that compliance frameworks support efficient operations without unnecessary complexity.

  • Monitoring Policy Impact: Using Orthogramic, policymakers can track the effectiveness of policies in real-time, identifying areas where compliance efforts need strengthening. The platform provides data-driven insights that help policymakers refine guidelines and improve regulatory adherence across all business functions.

  • Risk Identification and Mitigation: Policymakers use Orthogramic to identify and address risks before they become compliance or operational issues. By leveraging scenario planning and historical policy data, they can anticipate potential regulatory challenges and adjust strategies accordingly.

  • Stakeholder Communication and Engagement: Policy decisions impact multiple stakeholders, including executives, regulators, and employees. Orthogramic facilitates collaboration and communication, ensuring that all stakeholders understand policy requirements and their role in ensuring compliance.

Strategic Planner

  • Strategic Alignment: Strategists are focused on ensuring that the organization’s initiatives align with long-term goals. Orthogramic allows them to map strategic objectives to capabilities, value streams, and other business architecture domains.

  • Evaluating Initiatives: Using Orthogramic, strategists can assess whether ongoing and proposed initiatives are delivering value and contributing to the broader strategy. The platform’s analytics provide insights into the effectiveness of each project.

  • Adapting to Market Trends: Strategists leverage the platform to identify market changes and ensure that organizational strategy remains agile and adaptable to external influences.

  • Scenario Planning: Orthogramic enables strategists to simulate different business scenarios, helping them to plan for potential market shifts and assess the strategic impact of various decisions.

  • Monitoring KPIs: By tracking key performance indicators (KPIs) linked to strategic initiatives, strategists can measure success and make informed adjustments to their approach.

Business Architect

  • Business Architecture: Business architects rely on Orthogramic to define and visualize the organization’s business architecture, ensuring all business components are aligned with the organization’s goals.

  • Capability Development: Orthogramic helps architects identify gaps in the organization’s capabilities and propose solutions that enhance business performance and scalability.

  • Standardizing Processes: Business architects use Orthogramic to standardize processes across departments, ensuring that workflows and procedures are optimized for efficiency and consistency.

  • Collaboration with IT: Orthogramic enables business architects to collaborate with IT departments, ensuring that business and technology architectures are aligned.

  • Architecture Governance: Business architects utilize Orthogramic to enforce governance and compliance within the organization’s architecture framework, ensuring that all changes are documented and traceable.

Chief Operating Officer (COO)

  • Key Responsibilities:

    • Oversee the execution of the organization’s business strategies.

    • Ensure operational excellence and alignment of business units.

    • Monitor and optimize workflows, resource allocation, and strategic initiatives.

  • How Orthogramic Helps: Orthogramic provides COOs with a cross-functional view of business capabilities and performance data. They can easily track strategic initiatives, identify gaps in operational efficiency, and ensure that the organization is moving in alignment with overarching business goals. Orthogramic’s dashboards allow them to monitor key operational KPIs and make data-driven decisions for continuous improvement.

  • Primary Benefits:

    • Improved operational efficiency through a clear view of value streams.

    • Alignment of operational activities with strategic business goals.

    • Better resource allocation by tracking initiatives in real time.

Chief Information Officers (CIO)

  • High-Level IT Strategy and Digital Transformation: CIOs play a critical role in shaping the organisation’s technology strategy, ensuring that IT investments align with business goals and drive innovation. With Orthogramic, CIOs can map IT initiatives to business capabilities, ensuring that technology enables strategic execution rather than operating in isolation.

  • Data-Driven Decision Making: Orthogramic provides real-time insights into IT infrastructure, business applications, and digital transformation projects. CIOs can assess the impact of IT investments, prioritise initiatives based on business needs, and ensure that technology resources are optimised for maximum efficiency and business value.

  • IT Governance and Risk Management: Ensuring compliance with security, regulatory, and governance requirements is a key CIO responsibility. Orthogramic helps track IT-related compliance metrics, ensuring that policies align with industry regulations while enabling seamless audits and reporting. The platform also supports cybersecurity governance, ensuring that digital assets are protected.

  • Technology Roadmap and Innovation: CIOs can leverage Orthogramic to build a technology roadmap, ensuring that IT investments align with future business needs. The platform enables CIOs to assess emerging technologies and evaluate their potential business impact, ensuring that digital transformation efforts stay ahead of industry trends.

  • Collaboration Across Business and IT Functions: By integrating IT and business architecture, Orthogramic fosters collaboration between IT leaders and business executives. CIOs can use the platform to ensure that IT strategies support business outcomes, improving communication and alignment across departments.

Executives and Senior Managers

  • High-Level Strategy: Executives use Orthogramic to ensure that the organization’s business architecture supports its overall strategy, providing a holistic view of how different parts of the business are performing.

  • Data-Driven Decision Making: With Orthogramic’s insights, executives can make informed, data-driven decisions about where to invest resources and how to steer the company towards long-term success.

  • Performance Management: Orthogramic helps executives track organizational performance across departments, identifying high-performing areas as well as those in need of improvement.

  • Change Management: Executives use Orthogramic to manage and lead organizational change, ensuring that all transformations are aligned with strategic goals.

  • Collaboration and Communication: Orthogramic enables executives to facilitate communication between different departments, ensuring that everyone is aligned on strategic objectives and working towards the same goals.

Enterprise Architect

  • Key Responsibilities:

    • Design and oversee the IT architecture that supports the organization.

    • Align technology infrastructure with business goals.

    • Identify gaps in current systems and recommend enhancements

  • How Orthogramic Helps: Orthogramic allows Enterprise Architects to map the organization’s business capabilities and value streams. They can visualize the entire architecture, pinpoint areas where technology gaps affect business operations, and propose solutions to close those gaps. The tool supports scenario planning, helping them assess the impact of new technologies on the existing architecture and business strategies.

  • Primary Benefits:

    • Better alignment between IT architecture and business strategy.

    • Visualization of capabilities and value streams to identify technology gaps.

    • Enhanced ability to plan for future technological implementations.

Product Managers

  • Key Responsibilities:

    • Oversee product lifecycle from ideation to launch.

    • Align product development with business strategy.

    • Manage cross-functional teams to deliver successful products.

  • How Orthogramic Helps: For Product Managers, Orthogramic offers insights into how product development aligns with overall business capabilities and value streams. It helps in prioritizing product features that contribute to strategic goals and provides a clear view of the resources required to deliver on product roadmaps. Product Managers can also use Orthogramic to track performance metrics and stakeholder requirements to ensure successful product launches.

  • Primary Benefits:

    • Clear alignment between product features and business strategy.

    • Better resource management for product development.

    • Improved product delivery through performance tracking and stakeholder insights.

Chief Information Officer (CIO)

  • Key Responsibilities:

    • Lead the organization’s IT strategy and digital transformation.

    • Ensure the IT infrastructure supports business goals.

    • Manage technology investments and innovation.

  • How Orthogramic Helps: CIOs use Orthogramic to ensure that IT initiatives and investments are aligned with business capabilities and strategy. The platform allows them to track technology-driven projects, ensuring they are executed efficiently and in line with the organization’s goals. With Orthogramic, CIOs gain real-time insights into the performance of their IT teams and can prioritize investments based on strategic needs.

  • Primary Benefits:

    • Better alignment between IT strategy and business objectives.

    • Enhanced tracking of IT initiatives and performance metrics.

    • Informed decision-making regarding technology investments.

UX/UI Designers

  • Key Responsibilities:

    • Design user interfaces that meet user needs and business objectives.

    • Ensure consistency and usability across all digital products.

    • Collaborate with product teams to refine user experience.

  • How Orthogramic Helps: For UX/UI Designers, Orthogramic provides a view into how user interface elements tie into larger business capabilities and value streams. It helps them understand the strategic importance of design choices and their impact on product success. By aligning UX/UI work with the organization's goals, designers can ensure their contributions enhance the overall user experience and drive business value.

  • Primary Benefits:

    • Clear understanding of how UX/UI work impacts business outcomes.

    • Alignment of design work with strategic business objectives.

    • Improved collaboration with product teams for better design execution.

Data Analysts

  • Key Responsibilities:

    • Analyze data to provide actionable insights for decision-making.

    • Ensure data integrity and accuracy across all business units.

    • Support strategic initiatives through data-driven analysis.

  • How Orthogramic Helps: Orthogramic enables Data Analysts to access comprehensive performance data across business domains. They can easily identify trends, measure the success of initiatives, and provide insights that support strategic decision-making. The platform’s analytics tools help Data Analysts ensure that the organization’s data is being used effectively to drive business performance and strategic alignment.

  • Primary Benefits:

    • Access to comprehensive data across business domains.

    • Enhanced ability to provide data-driven insights for strategic decisions.

Compliance Officers

  • Regulatory Compliance: Compliance officers use Orthogramic to ensure that all business activities align with relevant regulations, standards, and organizational policies.

  • Monitoring Compliance Metrics: The platform enables compliance officers to track compliance metrics and KPIs, ensuring that the organization remains in good standing with regulatory bodies.

  • Auditing and Reporting: Compliance officers can generate detailed audit reports using Orthogramic, providing transparency and traceability for regulatory bodies or internal audits.

  • Risk Mitigation: By identifying areas of non-compliance or emerging risks, compliance officers can proactively address issues before they escalate.

  • Collaboration with Legal and Governance Teams: Compliance officers can collaborate with other departments to ensure that legal and governance standards are upheld across the organization.

Change Managers

  • Managing Organizational Change: Change managers rely on Orthogramic to plan and execute change management strategies, ensuring smooth transitions during organizational transformations.

  • Stakeholder Alignment: By using Orthogramic, change managers can align all stakeholders on change initiatives, making sure that everyone is informed and aligned with new processes and goals.

  • Tracking Change Impact: Orthogramic allows change managers to measure the impact of change initiatives, using data-driven insights to ensure the effectiveness of changes implemented.

  • Risk Mitigation: Change managers can identify potential risks associated with changes early and take pre-emptive action using the analytics and insights provided by Orthogramic.

Talent acquisition

  • Optimizing Talent Alignment: Talent Acquisition teams are driven by the need to ensure that the right resources are in place for ongoing and upcoming projects. Using Orthogramic’s business architecture insights, they can accurately match resource requirements to strategic objectives.

  • Streamlining Recruitment Processes: Efficiency is key in recruitment. Orthogramic helps Talent Acquisition staff to automate workflows, track recruitment progress, and ensure that key positions are filled in time to meet business deadlines.

  • Improving Workforce Planning: By leveraging Orthogramic’s alignment with strategic initiatives, Talent Acquisition teams can forecast talent needs, predict skill gaps, and ensure they have the right people for the right User types at the right time.

  • Enhancing Collaboration with Business Units: Talent Acquisition staff benefit from the ability to collaborate closely with business unit leaders, ensuring that recruitment efforts are aligned with broader business goals and capability requirements.

  • Tracking Metrics and KPIs: Orthogramic allows Talent Acquisition teams to measure performance against defined KPIs, such as time-to-fill, quality-of-hire, and employee retention, ensuring they are meeting the needs of the organization efficiently.

Project Planners

Key Responsibilities:

  • Align projects with strategic business goals to ensure they contribute to the organisation’s objectives.

  • Optimise resource allocation based on priority initiatives and available capacity.

  • Track timelines and milestones to ensure projects stay on schedule.

  • Identify and mitigate risks using Orthogramic’s analytical insights.

  • Generate performance reports to keep stakeholders informed and drive continuous improvement.

How Orthogramic Helps:

  • Provides clear visibility into project alignment with broader business objectives.

  • Enhances data-driven resource allocation for efficient execution.

  • Tracks project progress and potential roadblocks to facilitate proactive decision-making.

By ensuring that project planners have the right insights, organisations can streamline execution, improve coordination, and maximise the success of strategic initiatives.

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