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Definition

A rationale articulates describes the strategic reasoning for an behind a proposed initiative or business response. It connects the proposed action to strategic objectives, performance gaps, stakeholder needs, regulatory pressures, or other motivators. In structured business architecture, it supports traceability between intent and action. Info

To do

Link Rationales to structured benefits provides a traceable link between a business decision and the motivation behind it—such as addressing a performance issue, fulfilling stakeholder expectations, responding to regulatory changes, or seizing market opportunities. Rationales help ensure that every action taken by the organisation is grounded in strategic intent.

Usage in business architecture

In the Orthogramic Metamodel, rationales serve to:

  • Justify why an initiative, policy, or change exists.

  • Link strategic drivers to responses in a structured way.

  • Support transparency and traceability from high-level drivers to operational change.

Rationales may be connected to multiple elements across the business architecture, including:

  • Initiatives and Strategies that require justification.

  • Policies, Capabilities, and Value Streams being introduced or adjusted.

  • Performance goals or KPIs in the Performance domain

...

Implementation suggestion

You may also allow multiple driver types per rationale using an array if needed.

DriverType Catalogue

Here is the full DriverType Catalogue based on the Strategic Response Model trigger categories, including descriptions, common triggers, example rationales, and related domains. You can now use this as a reference artefact in the Orthogramic Metamodel to guide the classification and traceability of rationales across initiatives and strategic responses. Let me know if you'd like this exported to JSON, Markdown, or directly formatted for your documentation site.

...

ID

...

  • .

Relationship to strategic response model

Each rationale is categorised by a Driver Type, which is derived from the Strategic Response Model. This provides a consistent basis for understanding and classifying business responses across the organisation.

The Strategic Response Model defines the following categories of drivers:

Driver Type

Description

Common Triggers

Example

rationales

Rationales

Related Domains

driver_regulatory_change

Regulatory change

Changes

to

in legal or regulatory

frameworks requiring compliance or adaptation by the organisation.

requirements

New legislation

; Updated industry standards; Audit findings

, audits

Align with

amended

safety standards;

Address

address compliance risks

; Implement reporting controls

Policy, Initiatives, Capabilities, Performance

driver_customer_demand_shift

Customer demand shift

A significant change in

Shifting customer expectations

, preferences, or behaviour requiring the business to adapt.Customer satisfaction drop; Segment growth; Service feedback

or behaviours

Feedback, usage patterns

Improve onboarding

experience; Expand service access; Redesign product for mobile use

; redesign mobile services

Strategy, ValueStream, Capabilities, Stakeholders

driver_operational_risk

Operational risk

Risks

Threats to continuity

, safety,

or operational efficiency

arising from internal or external threats.

System failure

; Safety incidents; High-risk auditMitigate process bottlenecks; Strengthen disaster recovery;

, safety incidents

Enhance cyber resilience; strengthen recovery plans

Capabilities, Performance, Information, Organisation

driver_technology_obsolescence

Technology obsolescence

Legacy

systems, unsupported platforms, or outdated tools that impair innovation or introduce operational risk.

or unsupported systems impacting operations

End-of-life

notices; Platform incompatibility; Innovation gapDecommission unsupported system; Modernise digital stack; Enable

systems, innovation lag

Modernise tech stack; enable data interoperability

Information, Capabilities, Initiatives

driver_cost_pressureConsolidate platforms to reduce spend; Eliminate low-value activities; Automate

Cost pressure

The need to reduce costs, improve financial sustainability, or realign spend with value delivery.

Budget constraints; Cost benchmarking; Unplanned overruns

Financial constraints requiring efficiency or cost optimisation

Budget cuts, benchmarking

Consolidate platforms; automate manual processes

Performance, Capabilities, Initiatives, Organisation

driver_workforce_changeReskill internal teams; Adapt policy for hybrid roles; Realign roles to capabilities

Workforce change

Shifts in skills availability, employment models, or workforce expectations affecting operations.

Talent shortage; Attrition; Hybrid work trends

Evolving workforce dynamics

Hybrid work, attrition

Reskill staff; adapt HR policies

Organisation, Policy, Capabilities

driver_stakeholder_expectation

Stakeholder expectation

Increased scrutiny

Pressure or

changing expectations from regulators, shareholders, boards, or community groups.

Board directive; Community concern; ESG reporting pressure

Improve transparency; Implement ethics compliance; Address ESG gaps

concern from internal or external stakeholders

Board expectations, ESG concerns

Increase transparency; implement ethical compliance

Stakeholders, Policy, Performance

driver_market_opportunity

Market opportunity

Emerging

New market trends

, partnerships, or demand signals that indicate a strategic growth opportunity.

New channel demand; Market entry opportunity; Competitor gap

Launch new service; Localise product for new market; Accelerate go-to-market plans

or emerging business opportunities

Competitor gap, new segment demand

Launch services; localise products

Strategy, ValueStream, Capabilities, Initiatives

DriverType reference artefact (JSON schema)

A draft of a structured DriverType reference artefact based on the Strategic Response Model trigger catalogue, formatted to integrate seamlessly into the Orthogramic Metamodel. It includes:

  • A unique ID

  • Name

  • Description

  • Common triggers

  • Example rationales

  • Related domains

...

Implementation guidance

  • Classification: Each rationale must include a driver type. Multiple drivers may be selected if appropriate.

  • Traceability: Rationales should link to the relevant strategy, initiative, or performance goal.

  • Consistency: Use the Strategic Response Model trigger catalogue to guide classification.

Related pages

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Let me know if you’d like a downloadable copy of the full DriverType reference artefact or any content converted into JSON, YAML, or Markdown formats for system integration.