Chat limitations and errors

Chat Limitations

While Orthogramic Chat is a powerful tool, it may occasionally generate incorrect information, struggle with highly complex queries, or have limitations in retaining context over long or intricate conversations. Users are encouraged to verify critical details and be aware of these potential limitations.

Accuracy of Information: May occasionally generate incorrect or outdated information; users should verify critical details.

Complex Query Handling: May struggle with understanding and responding to highly complex or nuanced queries that require deep contextual understanding.

Response Delays: In high-demand periods, there may be delays in response time, affecting the immediacy of assistance.

Context Retention: May have limitations in retaining the context of long or intricate conversations, leading to potential misunderstandings or incomplete responses.

Errors

While the chat in Orthogramic Insights provides contextual responses based on business architecture data, occasional errors may occur due to data inconsistencies, incomplete documentation, or ambiguous queries. Understanding the types of errors and how to resolve them ensures users get the most accurate and relevant insights from the system. This section outlines common error types, their causes, and best practices for improving chat interactions.

• Out-of-scope queries: No response will be made to questions outside the general subject of business architecture or the approved documents added by users.

• Data unavailability: Errors may occur if the requested data is not available within the system or has not been uploaded.

• Incorrect information: Occasionally, the chat may generate incorrect or outdated information, requiring users to verify critical details independently.

• Complex query handling: The chat may struggle to understand and respond to highly complex or nuanced queries that require deep contextual understanding.

• Response delays: During high-demand periods, users might experience delays in response time, affecting the immediacy of assistance.

• Context retention: The chat may have limitations in retaining the context of long or intricate conversations, leading to potential misunderstandings or incomplete responses.

• Formatting issues: The chat may sometimes provide outputs with formatting errors, making the information harder to read or interpret.

• Language and terminology misunderstanding: If users use uncommon terminology or non-standard language, the chat might misinterpret the query or provide irrelevant answers.

• System errors: Technical issues such as server downtime, software bugs, or connectivity problems can prevent the chat from functioning properly.

• Security restrictions: Queries involving sensitive or restricted information may not be processed due to security and privacy policies in place.

• Unsupported file types: Errors may occur if users attempt to upload or reference unsupported file types that the system cannot process.