Stakeholder
- damian.hickey
What is a Stakeholder?
The Stakeholder domain focuses on identifying, analyzing, and managing individuals, groups, and entities with vested interests in an organization's operations and outcomes. This domain treats stakeholders as dynamic, integral components of business architecture, linking them to capabilities, value streams, policies, and information.
Data analytics enhance understanding of stakeholder behavior and influence, enabling organizations to proactively address needs and adapt strategies. Stakeholders are integrated into operational processes, providing a granular view of their impact and expectations, which supports strategic alignment and operational execution.
Stakeholder attributes
Attribute | Description | Example |
| The name or title of the Stakeholder | Class I Railroad Operations |
| The Stakeholders position in relation to the Organization | Primary Regulated Entity |
| A detailed explanation of the Stakeholder group | Major freight railroads operating on mainline tracks |
| Defined responsibilities and interests of the Stakeholder | Maintain regulatory compliance, report safety data, implement safety programs |
| The Organization unit(s) to which the Stakeholder is most closely linked | Track and Rail Infrastructure Division |
| Plans to communicate and interact with this Stakeholder | Monthly safety reviews, quarterly compliance audits |
| Degree of influence and interest each Stakeholder has in Organization activities | High influence - 80% of regulated track miles |
| Resources or information Stakeholders provide to the Organization | Monthly accident reports, track inspection data, employee injury statistics |
| Benefits or outcomes Stakeholders receive from the Organization | Safety certificates, operation permits, technical guidance |
| Other Stakeholders processes or systems that the Stakeholder depends on | Equipment manufacturers, maintenance contractors |
| Stakeholders that are related or linked to this Stakeholder | Short line railroads, rail unions, equipment suppliers |
| Metrics used to measure the effectiveness of Stakeholder engagement | 95% on-time reporting compliance, 2.1 reportable incidents per million train-miles |
| Potential risks associated with Stakeholder engagement | Incomplete data reporting, delayed safety implementations |
| Areas where Stakeholder engagement can be enhanced or improved | Real-time data sharing, automated compliance reporting |
| How the Stakeholder aligns with the Organizations strategic goals and objectives | Critical to achieving system-wide safety goals |
Stakeholder requirements Element
Sub-Element | Description | Example |
| The name or title of the Stakeholder requirement | Track Inspection Compliance |
| A detailed explanation of the Stakeholder requirement | Maintain FRA class-specific track inspection frequencies and documentation |
| The intended purpose or benefit of the Stakeholder requirement | Ensure track safety through regular inspections |
| The individual or team responsible for fulfilling the requirement | Chief Track Inspector |
| The Organization unit(s) impacted by the requirement | Track Safety Division |
| The criteria for accepting the Stakeholder requirement | 100% inspection completion, <1% defect rate |
| The dependencies related to the Stakeholder requirement | Track geometry car availability, inspector certification |
| The regulatory requirements associated with the Stakeholder requirement | 49 CFR Part 213 - Track Safety Standards |
Stakeholder JSON Schema
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